Canon Service Centre
Notice: Camera Service Alert Level 3
To comply with Level 3 guidelines, we can only accept and return repairs via contactless courier. We apologise for any inconvenience and appreciate your patience and understanding
If you are an “Essential Service” and have products needing repair, please contact email@example.com. Every effort will be made to provide a resolution.Status of your repair Book a service
Fill out the form to book your lens calibration, camera health check or service repairBook now
For service enquiries
Available Monday to Friday from 8.30am to 5:00pm
Minimum Inspection fee
Compact Camera, Video, Projector, Speedlite, Canon Lenses, EOS DSLR, PRO Video, $70 inc gst
Printer, Multifunction, Scanner $51.75 inc gst
Return Freight within New Zealand for non-warranty repairs is $7.50 inc gst
If you have a DSLR Full Frame, your health check will be $100
If you have a DSLR APS-C or Digital Compact Camera your health check will be $75
For one camera body and one zoom lens (*1) the cost is $202.50 including GST. Add $67.50 for each additional body and $135 for each additional zoom lens
For one camera body and one prime (non-zoom) lens the cost is $135 including GST. Add $67.50 for each additional body or prime lens.
We are offering a free sensor clean with every calibration. (Valued up to $135)
*1 For the EF200-400 please add an additional $67.50
*2 Calibration will not fix all focusing issues. Worn or damaged parts can also be a cause. If our technicians find worn or damaged parts that are adversely affecting the performance of the camera/lens Canon will provide you with a report and an estimate to rectify the problem.
Note. Camera and or Lens settings along with camera technique can also cause focus problems.