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Printer Help Starts Here

Print Assist is your one-stop destination for help with setting-up, replacing, or getting more out of your Canon Inkjet printer.

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Learn how to set-up and make the most of your printer.
  • Making setup easier

    Making setup easier

    Our team has crafted some simple step-by-step tips and instructions to help you get setup and printing in no time. Get started by searching for your printer above.

  • Service and Support

    Services & Support

    Canon has created an easy to use self-help section which can help with frequently asked questions (including troubleshooting), where you can find online manuals, setup guides, and a guide to some advanced printer functions. Get help here.

    If you need further assistance, or your printer needs service or repair, please contact our friendly Print Assist Team using the form below to discuss support options. Terms apply.

  • Product Recycling Programs

    Product Recycling Programs

    Did you know that Canon offers access to free recycling services, not just for printers and cartridges, but for your other technology devices too? Discover how you can make a difference via our recycling programs.

  • Replacement Promise

    Local New Zealand Warranty Cover

    Canon New Zealand provides customers with peace of mind manufacturer warranty coverage across all our personal Inkjet products. All personal inkjet products carry a minimum 2 year warranty (our Maxify MB series products carry a 3 year warranty). For further information on this please visit

Disclaimer: Our consumer goods are covered by New Zealand's Consumer Guarantees Act (CGA). If our consumer goods do not meet the guarantees in the CGA, the supplier may repair, replace, or refund the goods. If the goods failure cannot be remedied or is of a substantial character, you may reject the goods, or claim for the reduction in value of the goods. You may also be entitled to reasonably foreseeable damages arising from the goods failure to meet the guarantees. This is not a complete statement of your rights under the CGA.  For more information, please see Consumer Protection.

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