Are you looking for business support?Visit Business Support
Have an issue with your Canon product? You've come to the right place
Select what kind of support you need
Find your product
Canon Group Company, Axis Communications is now responsible for the sales and support of Canon network cameras as of November 1st 2018.
Recently, researchers reported on vulnerabilities found in the communication protocols in the fax functions of certain products. For information regarding the impact of these vulnerabilities on Canon products equipped with fax functions, read more.
This program is designed to supply the current version of the Canon Digital SLR Camera Software Developers Kit (SDK) to computer programmers residing in Australia and New Zealand
We have determined that a recording error may occur with the XF405 / XF400. Find out more about the details of the phenomenon and support plan.
We have determined that a recording error may occur with the EOS C200 / C200B. Find out more about the details of the phenomenon and support plan.
Firmware Version 1.0.7 improves the panning assist performance when Live View shooting with compatible cameras. Find out more.
The new Firmware Versions provides support for Canon Service Tool for PJ, user commands and a communication error with Crestron equipment.
Firmware Version 1.0.4 corrects a phenomenon in which in rare instances, the operation buttons and some touch panel functions do not respond. Find out more.