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Customer Benefits

Being a Canon customer comes with many advantages. From best in class products and services, to industry experts and broader outcomes. Everything working together to give your business the edge.
Quality, Trust And Knowledge

1. Award-Winning Printer Range

Canon printers are powered by proprietary technology which enable best-in-class print-quality and reliability. Our business printer line-up has accumulated many accolades over the last decade including the latest BLI 2022 A3 Line of the Year and 2022-2024 Most Reliable A3 Brand Award from Keypoint Intelligence. With device uptime over 99%, our Canon printers are the ideal solution to boost office productivity.

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2. Commitment To Innovation

Globally, Canon invests more than 7% of its global annual revenue back into Research and Development – that’s $6,000,000 NZD every day. This investment ensures we’re able to provide cutting-edge technology to millions of consumers and businesses around the world.

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3. Trusted locally, And Globally

Canon Incorporated was rated the 5th most reputable company in the world in the 2023 Global RepTrak® 100 for Corporate Social Responsibility. Here in New Zealand, we have featured in the Readers Digest most trusted brands list for five years in a row. When working with Canon you are guaranteed a clear and honest partnership aiming to make your business more efficient and productive, to enable it to grow faster.

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4. Complete Solutions To Manage Print & Scan Environments

Canon employs sales and customer support teams with industry specific knowledge. Our Print and Beyond Print Specialists ensure that whatever environment your business operates in we’ll be able to assemble efficient solutions that will satisfy your needs, and meet your customers expectations. From hardware and software selection, to competitive pricing and skilled installation, we’ll make sure you make the most of what the Canon range has to offer.

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Reliable Support

5. Solid Partner Network Across New Zealand

All Canon business partners are chosen for their experience in the industry. They have knowledge and expertise in office equipment, managed print, document management and workflow solutions. Our Direct Sales and Support Team, in combination with our network of accredited business partners allows us to take care of metropolitan and regional customers just the same - with the utmost attention.

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6. High-Level Of Support

As a valued Canon customer you will be looked after by a dedicated Account Manager and for our larger enterprise customers a Client Services Manager. You will also have access to Technology Specialists and Service Technicians. Their engagement is to provide exceptional ongoing BAU support so you can make the most of your Canon products. Our menu of technology services extends far beyond print into an extensive-range of digital transformation capabilities, so nurturing you through the ever-changing technology landscape to future-proof your business, is also part of their mission.

The MyCanon Business self-service portal is just one of the ways we make it easy to do business with Canon. You will be able to easily manage your account post-installation. From our simple online support hub you’ll be able to track and manage service requests for your devices, manage users, order and track consumables and relocate assets.

7. Finance And Flexible Contract Options:

From cash purchase, to rental or print as-a-service, Canon offers you several flexible options to acquire your print assets. You can pick the plan that matches your needs and easily adapt your contract to your expected growth calendar.

We also offer fast and easy finance, with our average approval time around 4 hours . We pride ourselves on having simple documentation, with no hidden surprises.

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Order Your Toners With MyCanon Business

The MyCanon Business self-service portal allows you to manage your Canon account from post-installation, right through to Business Usual. Register or log in today to manage your toner and supply orders.

Exclusive Customer Rates & Other Perks

8. Canon Print Hub

The Canon Print Hub is a nationwide service that has been designed as a benefit for Canon customers for most overflow and bulk printing needs. The beauty of the Canon Print Hub is that we take away the costs associated with the equipment, the space required to house it, plus the staffing and power required to run it.

Being able to deliver an accessible and affordable outsourced printing service to our valued customers is important to us. An exclusive benefit of being a Canon customer is that your business or school is eligible to receive preferential pricing from the normal carded service rates.

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Order A Swatchbook

Upon registration to the Print Hub, a media swatch book with printed and non-printed samples is available on request.

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9. Discount On Canon Consumer Products

We love connecting our business customers with our consumer team. Perhaps you have passionate photographers in your workforce, or an event coming up that we could help with. We’ve helped facilitate photography workshops, and as a Canon customer you can unlock discounts for yourself and your staff to market leading camera gear.

10. Special Offers And Events

As a Canon customer you will receive access to exclusive offers such as low financing rates and discounts on selected products, as well as invitations to some of our fantastic customer networking events. Make sure to subscribe to keep up to date with our latest offers and available advantages.


Sustainability And Community Engagement

11. Limit Your Environmental Impact

Canon New Zealand is a Toitū net carbonzero organisation in line with ISO 14064-1. Working towards the milestone has allowed us to fully understand our carbon footprint and has helped embed the pursuit of ambitious emissions reductions targets into the cultural fabric of the organisation. We’re also continuously working to improve the environmental impact of our logistics supply chain, and have a full product lifecycle loop in place to ensure we’re contributing to a circular economy.

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12. Free Toner Recycling Programs

Canon is globally involved in several recycling schemes that allow us to transform old products into brand new ones. To help us actively achieve our environmental goals, Canon New Zealand has partnered with Croxley Recycling Centre to collect and recycle laser and inkjet cartridges nationwide. Canon is proud to support TechCollect, New Zealand’s first free nationwide e-waste recycling pilot scheme for all broken or end of life cameras, printers, scanners, and multi-function devices.

Less than 1% of our recycled printers, toner and waste goes to landfill.

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13. Sponsorship And Community Work

In line with Canon’s guiding philosophy of Kyosei - living and working together for the common good – we have long supported various charities and organisations in New Zealand. As a customer you can apply for sponsorship or volunteering from our staff.

Apply for sponsorship

14. Broader Outcomes

When considering to partner with a supplier, it’s important to consider what they’re doing beyond providing goods and services. Canon is a responsible corporate citizen and is committed to mindful practices, conservation of our precious resources and the creation of a positive, social culture and operating environment.

Canon has a dedicated Broader Outcomes plan which is focused on the following three priority outcomes: increasing access for New Zealand businesses, improving conditions for New Zealand workers, and reducing emissions and waste.