The Compass Group is the world’s largest food service and hospitality organisation. In Australia and New Zealand it operates over 500 sites nationally, employs 10,000 staff and has a world-wide annual turnover of $AUD21 billion.
The Compass Group Accounts Payable team handles 700,000 invoices per year, but it was a cumbersome process. Invoice approvals did not allow for 3-way matching, and had to be distributed to up to 500 sites where they were re-entered into a locally run order management system. Inevitably, this caused delays and increased costs significantly.
Canon Business Services were challenged with reducing the costs of the Accounts Payable function, support faster payment cycles and to allow for the suppliers’ own transition to electronic invoicing.
Canon Business Services introduced a secure ConvergaP2P (Procure 2 Pay) solution. Hard copy and electronic invoices are redirected to one of Canon Business Services' Technology Centres where they are scanned and or data is extracted to suit the Compass Group’s internal processes. Validated data is then sent for approval through Canon Business Services' automated workflow to the individual Site Managers. Depending on the outcome, email alerts are sent to suppliers asking for further information or approved invoices are passed straight to the ERP system for payment.
The processing cycle improved dramatically; the ConvergaP2P system allows for real time enquiries regarding unapproved invoices and clearly identifies any bottlenecks with suppliers or at the individual sites. The system has also resulted in a significant number of suppliers changing to electronic invoicing and up to 80% of all invoices will be electronically processed by mid 2019.
"Our decision to employ Canon Business Services came down to the professionalism and flexibility of the Canon Business Services team in conjunction with a superior product and feasible costing model."
Work smarter with Canon. Sign up for the latest Business news, tips and insights to stay informed and ahead of the game.Subscribe
Every business is unique, with their own paint-points and challenges. Canon’s Case Studies show how we’ve been able to help businesses just like yours to get back to doing what they do best.
Local governments transforming the way they work with interactive technology.
Precinct Property chose to partner with Canon and its subsidiary Converga, leaders in Business Process Outsourcing, to design, build and implement state-of-the-art on-site managed print, mail and courier services centre for its flagship success: Commercial Bay.
Canon Business Services helped take this large business from handling paper mail bags full of invoices to an electronic invoice processing system that saved time and costs.
When dealing with a large number of documents that fall into the intellectual property category reliability and trust is a necessity. Canon’s technology, expertise and hands-on approach to a smooth transition, provided AJ Park a robust, no-fuss solution that didn’t interfere with their busy schedules.
Finlayson Park School is finding new ways to communicate with their many students, share broadcasts with parents and inform the community. The school is achieving this through Interactive boards within the classroom and a large outdoor digital display at the heart of the school.
Home to one of New Zealand’s favourite ski areas, Cardrona Alpine Resort boasts a range of winter and summer alpine adventure activities, attracting Olympic athletes and families alike.
Kristin is renowned for its progressive approach to education and has been a national leader in innovation and the performing arts and sporting programmes carry long standing reputations for excellence.