Service Notices

To Users of the RF70-200mm F2.8 L IS USM Interchangeable Lenses for Digital Mirrorless Cameras

It has been confirmed that when using the RF 70-200mm F2.8 L IS USM to perform AF shooting to capture a subject at close-range with the focus distance approximately set to the Tele-end (200mm), the image may become slightly front-focused.

20 December 2019
To Users of the EF 300mm f/2.8L IS II USM and EF 400mm f/2.8L IS II USM Interchangeable Lenses for Digital SLR Cameras (the “Lenses”)

To Users of the EF 300mm f/2.8L IS II USM and EF 400mm f/2.8L IS II USM, some specifications for the lens hood have been changed to address this phenomenon.

2 December 2019
PowerShot G7 X Mark III Service Notice

Canon plans to issue a firmware update that will improve video autofocus speed, accuracy and subject detection performance.

6 September 2019
Vulnerabilities Affected Canon's Digital Cameras
Read more
6 August 2019
To Users of the EF 400mm f/2.8L IS III USM and EF 600mm f/4L IS III USM Interchangeable Lenses for Digital SLR Cameras

Firmware Version 1.0.8 corrects a phenomenon whereby, during movie shooting, when attached to certain EOS DSLR cameras with the camera’s shooting mode set to M or Av mode, some exposure flicker may happen.

18 March 2019
PowerShot SX740 HS Service Notice about a Firmware Bug

We have determined that a firmware bug may occur with the PowerShot SX740. Find out more about the details of the phenomenon and support plan.

31 January 2019

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Service Notices

To Users of the RF70-200mm F2.8 L IS USM Interchangeable Lenses for Digital Mirrorless Cameras

To Users of the EF 300mm f/2.8L IS II USM and EF 400mm f/2.8L IS II USM Interchangeable Lenses for Digital SLR Cameras (the “Lenses”)

PowerShot G7 X Mark III Service Notice

Vulnerabilities Affected Canon's Digital Cameras

To Users of the EF 400mm f/2.8L IS III USM and EF 600mm f/4L IS III USM Interchangeable Lenses for Digital SLR Cameras

PowerShot SX740 HS Service Notice about a Firmware Bug

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