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XC15 Support
FAQ and troubleshooting

Why is the lens foggy?

Content Id: 8201778700


Solution

Condensation

Condensation that forms on the inside of the camera may result in a foggy lens.

The precise time required for water droplets to evaporate will vary depending on the location and weather conditions. As a general rule, wait for 2 hours before resuming use of the camcorder.

Condensation

Moving the camcorder rapidly between hot and cold temperatures may cause condensation (water droplets) to form on its internal surfaces. Stop using the camcorder if condensation is detected. Continued use may damage the camcorder.

Condensation may form in the following cases:

When the camcorder is moved quickly from cold to warm places
When the camcorder is left in a humid room
When a cold room is heated rapidly

Caution

To avoid condensation

Do not expose the camcorder to sudden or extreme changes in temperature.
Remove the memory card and battery pack. Then, place the camcorder in an airtight plastic bag and let it adjust gradually to temperature changes before removing it from the bag.
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