Back of the Paper Is Smudged

Caution

This section explains how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.

1.Make sure that the machine is turned on.

2.Remove any paper from the Rear Tray.

3.Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.

4.Load this and only this sheet of paper with the open side facing to the front.

(A) Load the paper after unfolding it.

5.Press the Menu button.

6.Use the button to select Settings, then press the OK button.

7.Use the button to select Maintenance, then press the OK button.

The Maintenance screen is displayed.

8.Use the button to select Bottom plate cleaning, then press the OK button.

The confirmation screen is displayed.

9.Use the button to select Yes, then press the OK button.

The paper cleans the inside of the machine as it feeds through the machine.

Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again.

If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean them according to instructions.

Caution

If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.

Caution