FAQ and troubleshooting

After you upgrade the OS to Mac OS v10.6, printing cannot be performed (Mac OS X v10.6 / Snow Leopard)

Content Id: 8200636000

Applicable models:

Pro9000MarkII, Pro9500MarkII, iP4700 series, iX7000

When upgrading the OS from Mac OS X v10.5.x to Mac OS X v10.6 (Snow Leopard), due to the OS specifications, the printer driver is deleted

Download the printer driver supporting Mac OS X v10.6 and install it.

However, the printer driver supporting Mac OS X v10.6 is being prepared.

Please wait for our software release information. Thank you for your patience.

"Was this helpful?"

Yes.It solved my issue

It covered my problem, but the solution didn't work for me

The information on the page is hard to understand

It has nothing to do with my issue

Submit