CameraWindow does not run (Windows 8)

If CameraWindow does not run, uninstalling (deleting) and reinstalling the software is recommended.

(Uninstalling is the process of deleting unnecessary drivers or software in the event that a problem has occurred.)

Caution

1. Move the pointer to the bottom right side of the screen. When the Charms are displayed, move the pointer up to select [Settings]. Then, select the [Control Panel].

2. Click [Uninstall a program].

3. Select [Canon Utilities CameraWindow DC8], and then click [Uninstall/Change].

4. Click [OK] to begin the uninstallation of CameraWindow.

5. If the software is successfully uninstalled, the following screen will appear. Click [OK].

This concludes the process of uninstalling [CameraWindow].

Next, please install the software.

Caution

6. Confirm that all open programs have been closed.

7. Download the software from the Canon home page.

8. Double-click on the downloaded file.

9. Double-click the folder extracted from the contents of the downloaded file.

10. Double-Click [CanonDCSxxW.exe].

11. Select the area in which you live.

12. Select the country where you live, and then click [Next].

13. Click [Custom Installation] when the screen below is displayed.

14. Click [OK].

15. When the screen below appears, append CameraWindow with a checkmark (), and then click [Next].

16. Click [Install].

17. Click [Yes] to accept the License Agreement.

18. When the following screen appears, read it carefully, and if you agree to the disclaimers, click [Yes].

19. If the following screen appears, click [Yes].

20. The following screen appears, and installation begins.

21. Click [Next].

22. The following screen appears.

In this example [No, I will register later] has been selected, and [Next] has been clicked.

(To register in CANON iMAGE GATEWAY, select [Yes, I would] and complete the registration procedure.)

23. Click [OK].

24. The following screen appears. Click [Restart] to restart the computer.

Caution