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Pixma MX310 Support
FAQ and troubleshooting

Preparing the Machine for Fax

Content Id: 8200153900


Typical examples of connecting the machine are described below. The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.

Caution

If the Power Disconnects Unexpectedly

If there is a power failure or if you accidentally disconnect the power cord, the date/time settings as well as all documents stored in memory will be lost. User data and speed dialing settings are retained. If the power disconnects, the following will apply:

You will not be able to send or receive faxes or make copies.
If a telephone is connected to the machine, you can receive voice calls.
Whether you are able to make voice calls depends on the type of your telephone.

Methods of Connecting External Devices

Connecting to an Analog Line

(A) Telephone line (analog)

Connecting a Telephone or Answering Machine Directly

(A) Telephone or Answering machine

Caution

Do not connect the machine and external devices in parallel to the same telephone line using a splitter (A). The machine may not operate properly.

Connecting a Telephone or Answering Machine via a Computer

(A) Computer

(B) Telephone or Answering machine

Caution

Users in the UK

If the connector of the external device cannot be connected to the jack on the machine, you will need to purchase a B.T. adapter to connect as follows:

Connect the external device line to the B.T. adapter, then connect the B.T. adapter to the jack.

Methods of Connecting the Various Lines

The following are some basic connection schemes that apply when you are connecting to a non-analog telephone line. These are examples and are not guaranteed to suit every connecting conditions. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL modem, terminal adapter, or dial-up router) you are connecting to this machine.

Connecting to an xDSL

(A) Digital Subscriber Line

(B) Splitter

(C) xDSL modem (splitter may be built-in to the modem)

(D) Computer

Connecting to an ISDN Line

For details on ISDN connection and settings, see the manuals supplied with your terminal adapter or dial-up router.

Setting the Telephone Line Type

Before using the machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For ISDN (Integrated Services Digital Network) or xDSL (Digital Subscriber Line) connections, contact the telephone company or service provider to confirm your line type.

Caution

This setting may not be available depending on the country or region of purchase.
You can print the User's data list to check the current setting.

1. Press the FAX button, then press the Menu button.

2. Press the or button to select USER SETTINGS, then press the OK button.

3. Press the or button to select TEL LINE TYPE, then press the OK button.

4 Press the or button to select the telephone line type, then press the OK button.

ROTARY PULSE: Suitable for pulse dialing.

TOUCH TONE: Suitable for tone dialing.

Caution

You cannot use ROTARY PULSE depending on the country or region of purchase.

5. Press the Stop/Reset button.

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