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PIXMA PRO-10 Support
FAQ and troubleshooting

**** (4 digit alphanumeric one-byte characters) Printer error has occurred

Content Id: 8201670600


Solution

When the message "**** (*1) Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed, there may be a problem inside the printer.

(*1): "****" is displayed with alphanumeric one-byte characters.

Example: 6A80, etc.

⋖Solution⋗

Turn OFF the printer, and unplug the power cord. Then, turn ON the printer again.

If the problem persists, contact the service center.

⋖Error Code⋗

6500, 6900, 6901, 6910, 6911, 6920, 6921, 6902, 6930, 6931, 6932, 6933, 6940, 6941, 6942, 6943, 6944, 6945, 6946, 6800, 6801, 6700, 8200, 5400, 5700, B400, 6B00, 6A00, 9000, 5200, 5250, 5C00, 5C20, 6000, 6010, 6502

Request for a repair service

Request either Canon or the dealer you purchased the machine for a repair service.
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