MAXIFY MB5360 Support
FAQ and troubleshooting

Printing or scanning from a smartphone or tablet PC

Content Id: 8202132000


Issue

Cause and solution

Setting the printer in the access point mode

When you set your printer in the access point mode, you can print wirelessly and directly from an external device such as a smartphone without using an access point.

(A) External device such as a smartphone

(B) Printer

Cause and solution

Before Starting Access Point Mode Setup

Caution

When you use the printer in the access point mode, note the following limitations:

While you are using the printer in the access point mode, you cannot perform the operations below.

-Connecting the printer to the Internet

-Changing the printer network settings or displaying the network settings

Caution

If you have an access point (not the printer in the access point mode), the above limitations are not applicable.

Set up your printer while referring to [ Wireless LAN connection of your printer to an access point ].

After setup of the printer, see "Printing or scanning from an external device such as a smartphone using MAXIFY Printing Solutions (MAXIFY Print)" and enjoy printing and scanning.

Cause and solution

1. If the HOME button (C) on the printer is lit, touch the HOME button.

Cause and solution

2. Flick the screen left or right, then tap the [ Setup ] icon.

Cause and solution

3. Tap [ Device settings ].

Cause and solution

4. Tap [ LAN settings ].

Cause and solution

5. Tap [ Change LAN ].

Cause and solution

6. Tap [ Access point mode active ].

Cause and solution

7. Write down the displayed SSID.

Cause and solution

8. Tap [ Details ].

Cause and solution

9. Write down the displayed password.

Cause and solution

10. Tap [ OK ].

Cause and solution

11. In the Wi-Fi setting screen of your external device such as a smartphone, select the SSID and enter the password (you wrote down in Steps 7 and 9) to complete the connection.

The Wi-Fi setting screen will vary according to the device you use. (This is an example of an iOS device.)

Cause and solution

Printing or scanning from an external device such as a smartphone using MAXIFY Printing Solutions (MAXIFY Print)

To print or scan from an external device such as a smartphone, you need to use the application software, "MAXIFY Printing Solutions."

Download and install this free application software from App Store or Google Play.

Caution

When you use an Android device with the printer in the access point mode, you will not be able to connect to the Internet using the 3G line.

To download MAXIFY Printing Solutions from Google Play, make the printer exit from the access point mode, download the application software, and set the printer in the access point mode again.

Caution

From the iOS devices (iPhone, iPad, iPod touch), you can print using their standard application software (Safari or mailer software, etc.) without using MAXIFY Printing Solutions.

Cause and solution

Following the procedures below, select the printer to use and perform printing or scanning:

Cause and solution

1. On the screen of an external device such as a smartphone, tap the MAXIFY Print icon . MAXIFY Printing Solutions will start.

Cause and solution

2. On the MAXIFY Printing Solutions screen, tap the printer icon .

Cause and solution

3. Tap [ Detect Printer ].

Cause and solution

4. In the screen, select the printer you use.

Cause and solution

5. When the selected printer name is displayed under the printer icon, the settings are completed.

Cause and solution

6. Tap the button you would like to perform.

Caution

Where the scanned images are saved:

When [ Scan ] is tapped, the menu to select the file format of scanned image is displayed. The scanned images are saved to the predetermined area according to the selected file format.

On an iOS device:

- JPEG files of scanned images are saved under [ Photo Print ].

- PDF files of scanned images are saved under [ Document Print ].

On an Android device:

- JPEG files of scanned images are saved in the /CanonIJ/scan_image folder.

- PDF files of scanned images are saved in the / CanonIJ /scan_pdf folder.

Cause and solution

Caution

To end access point mode, select other than [ Access point mode active ].

"Was this helpful?"