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Product image for EOS C500 Mark II
EOS C500 Mark II Support
FAQ and troubleshooting

Abnormal characters appear on the screen and the camera does not operate properly.(EOS C500 Mark II, EOS C300 Mark III)

Content Id: 8204736100


Solution

Remove all the cards and disconnect the power source. After a moment, reconnect the power and reinsert the cards.

If the problem still persists, use the MENU ⋗ [ System Setup] ⋗ [Reset] ⋗ [All Settings] function. This resets all the camera’s settings to default values, except for the hour meter.

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