FAQ and troubleshooting

Media Types You Can Use

Content Id: 8200684200

Solution

Media Types
Page Sizes
Paper Weight
Notes on Storing Paper
Notes on Paper for Full-page Borderless Printing

Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.

Media Types

Commercially available papers

Plain Paper (including recycled paper)

- Media type settings -

Operation Panel: Plain paper

Printer driver: Plain Paper

- Paper load limit -

Rear Tray: Approx. 100 sheets

- Paper Output Tray load limit -

Approx. 50 sheets

Caution

Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half (100% recycled paper can be used).

Envelopes

- Media type settings -

Printer driver: Envelope

- Paper load limit -

Rear Tray: 10 envelopes

- Paper Output Tray load limit -

We recommend that you remove the previously printed envelope from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

Caution

Available only when printing from your computer.

Canon genuine papers

Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the page sizes available for each Canon genuine paper, visit our website.

Caution

The Model Number of Canon genuine paper is shown in brackets.

You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.

For printing photos:

Photo Paper Pro Platinum ⋖PT-101⋗

- Media type settings -

Operation Panel: Pro Platinum

Printer driver: Photo Paper Pro Platinum

Photo Paper Pro II ⋖PR-201⋗

- Media type settings -

Operation Panel: Pro II

Printer driver: Photo Paper Pro II

Glossy Photo Paper "Everyday Use" ⋖GP-501⋗

- Media type settings -

Operation Panel: Glossy

Printer driver: Glossy Photo Paper

Photo Paper Glossy ⋖GP-502⋗

- Media type settings -

Operation Panel: Glossy

Printer driver: Glossy Photo Paper

Photo Paper Plus Glossy II ⋖PP- 201⋗

- Media type settings -

Operation Panel: Plus Glossy II

Printer driver: Photo Paper Plus Glossy II

Photo Paper Plus Semi-gloss ⋖SG-201⋗

- Media type settings -

Operation Panel: Plus Semi-gloss

Printer driver: Photo Paper Plus Semi-gloss

Matte Photo Paper ⋖MP-101⋗

- Media type settings -

Operation Panel: Matte

Printer driver: Matte Photo Paper

- Paper load limit -

Rear Tray:

10 sheets for A4, Letter / 8.5" x 11", 5" x 7" / 13 x 18 cm, and 8" x 10" / 20 x 25 cm

20 sheets for 4" x 6" / 10 x 15 cm

- Paper Output Tray load limit -

We recommend that you remove the previously printed sheet from

Caution

When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time (except for Matte Photo Paper ⋖MP-101⋗).

For printing business documents:

High Resolution Paper ⋖HR-101N⋗

- Media type settings -

Printer driver: High Resolution Paper

- Paper load limit -

Rear Tray: 80 sheets

- Paper Output Tray load limit -

50 sheets

Caution

Available only when printing from your computer.

For creating your own prints:

T-Shirt Transfers ⋖TR-301⋗*1

- Media type settings -

Printer driver: T-Shirt Transfers

Photo Stickers ⋖PS-101⋗*2, *3

- Media type settings -

Operation Panel: Glossy

Printer driver: Glossy Photo Paper

- Paper load limit -

Rear Tray: 1 sheet

- Paper Output Tray load limit -

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

*1 Available only when printing from your computer.

*2 When copying onto sticker paper, be sure to select Sticker copy in Copy menu. If Sticker copy is selected, the type of paper cannot be selected.

See [ Using Useful Copy Functions ]

When printing photos saved on a memory card or USB flash drive onto sticker paper, be sure to select Sticker print in Special photo print in Menu of the card mode. If Sticker print is selected, the type of paper cannot be selected.

When printing photos saved on your mobile phone onto sticker paper, select Stickers for the page size in Mobile phone print settings under Device settings in Setup menu.

*3 You can easily specify print settings for sticker paper with Easy-PhotoPrint EX provided on the Setup CD-ROM. Install it on your computer.

Page Sizes

You can use the following page sizes.

Standard sizes:

Letter (8.50 x 11.00 inches / 215.9 x 279.4 mm)

Legal (8.50 x 14.00 inches / 215.9 x 355.6 mm)

A5 (5.83 x 8.27 inches / 148.0 x 210.0 mm)

A4 (8.27 x 11.69 inches / 210.0 x 297.0 mm)

B5 (7.17 x 10.12 inches / 182.0 x 257.0 mm)

4" x 6" (4.00 x 6.00 inches / 10 x 15 cm)

4" x 8" (4.00 x 8.00 inches / 101.6 x 203.2 mm)

5" x 7" (5.00 x 7.00 inches / 13 x 18 cm)

8" x 10" (8.00 x 10.00 inches / 20 x 25 cm)

L (3.50 x 5.00 inches / 89.0 x 127.0 mm)

2L (5.00 x 7.01 inches / 127.0 x 178.0 mm)

Hagaki (3.94 x 5.83 inches / 100.0 x 148.0 mm)

Hagaki 2 (7.87 x 5.83 inches / 200.0 x 148.0 mm)

Comm. Env. #10 (4.12 x 9.50 inches / 104.6 x 241.3 mm)

DL Env. (4.33 x 8.66 inches / 110.0 x 220.0 mm)

Choukei 3 (4.72 x 9.25 inches / 120.0 x 235.0 mm)

Choukei 4 (3.54 x 8.07 inches / 90.0 x 205.0 mm)

Youkei 4 (4.13 x 9.25 inches / 105.0 x 235.0 mm)

Youkei 6 (3.86 x 7.48 inches / 98.0 x 190.0 mm)

Card (2.16 x 3.58 inches / 55.0 x 91.0 mm)

Wide (4.00 x 7.10 inches / 101.6 x 180.6 mm)

Caution

In Macintosh, Choukei 3 and Choukei 4 are not available.

Non-standard sizes:

You can also specify a custom size within the following range.

Minimum size: 2.17 x 3.58 inches / 55.0 x 91.0 mm

Maximum size: 8.50 x 26.61 inches / 215.9 x 676.0 mm

Paper Weight

17 to 28 lb / 64 to 105 g/m2 (except for Canon genuine paper)

Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine.

Notes on Storing Paper

Take out only the necessary number of paper from the package, just before printing.

To avoid curling, when you do not print, put unused paper back into the package and keep it on a level surface. And also, store it avoiding heat, humidity, and direct sunlight.

Notes on Paper for Full-page Borderless Printing

You cannot use A5, B5, and Legal-sized paper, and envelopes for full-page borderless printing.

You can use plain paper for full-page borderless printing only when printing from a computer. However, this may result in lower print quality. We recommend using plain paper for a trial print.

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