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PIXMA MX350 Office Support
FAQ and troubleshooting

How to perform the setup using USB connection

Content Id: 8200685200


Caution

Do not connect the USB cable yet.

To use the machine by connecting it to a computer, software including the drivers needs to be copied (installed) to the computer's hard disk. The installation process takes about 20 minutes. (The installation time varies depending on the computer environment or the number of application software to be installed.)
Screens are based on Windows Vista Ultimate and Mac OS X v.10.5.x.

Caution

Quit all running applications before installation.
Log on as the administrator (or a member of the Administrators group).
Do not switch users during the installation process.
Internet connection may be required during the installation. Connection fees may apply. Consult the internet service provider.
It may be necessary to restart your computer during the installation process. Follow the on-screen instructions and do not remove the Setup CD-ROM during restarting. The installation resumes once your computer has restarted.
Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.4.10 or earlier are not supported.

Windows

Caution

If you connect the machine via USB cable before installing the software:

- For Windows 7

(1) Remove the USB cable connected to your computer.

(2) Proceed to 1.

- For Windows Vista/Windows XP/Windows 2000

The following dialog box may appear.

(1) Remove the USB cable connected to your computer.

If the dialog box closes, proceed to 1.

(2) Click Cancel.

(3) Proceed to 1.

Easy-WebPrint EX

If you are using Internet Explorer 7 or later, you can use the Web print software Easy-WebPrint EX. An internet connection is required for installation.

1

Press the ON button (A) to TURN OFF THE MACHINE.

Operating noise may continue for up to 30 seconds until the machine turns off.

Caution

Do NOT connect the USB cable to the computer and the machine yet. If you have already connected the cable, disconnect it now.

2

Turn on the computer, then insert the Setup CD-ROM into the CD-ROM drive.

If you are using Windows, the setup program starts automatically.

Caution

If the program does not start automatically, double-click the CD-ROM icon in Computer or My Computer. When the CD-ROM contents appear, double-click MSETUP4.EXE.

3 Windows 7/Windows Vista

Windows XP/Windows 2000 -⋗ 4

Click Run Msetup4.exe on the AutoPlay screen, then click Continue or Yes on the User Account Control dialog box.

If the User Account Control dialog box reappears in following steps, click Continue or Yes.

4

Select your place of residence, then click Next.

Caution

If the Select Language screen appears, select a language, then click Next.

5

Select a country or region, then click Next.

Caution

Displayed only when Europe, Middle East, Africa or Asia is selected on the screen in 4.

6

Click Easy Install.

The drivers, application software, and on-screen manuals are installed all together.

Caution

If you want to select particular items to install, click Custom Install.

- For Windows 7/Windows Vista SP1 or later

You can install the XPS Printer Driver from Custom Install. When installing the XPS Printer Driver, select the MP Drivers at the same time.

7

Click Install.

Caution

To install Easy-WebPrint EX, you need to connect your computer to the internet at this stage. (Internet Explorer 7 or later is required.) If an internet connection is not available, it is also possible to install this software later.

8

Select Use the printer via USB, then click Next.

Follow any on-screen instructions to proceed with the software installation.

- Important Information for the Installation

USB Port

When the Printer Connection screen appears, connect the machine to the computer with the USB cable.

The USB Port is located on the back center of the machine.

The upper port is for USB.

Necessary Information for the User Registration

The product serial number is required when registering the product. The serial number is located inside the machine (as shown in the illustration).

Caution

If the power is on, the FINE Cartridge Holder will move when the Scanning Unit (Cover) (B) is opened.

Caution

The User Registration screen will only be displayed when Europe, Middle East, Africa is selected on the Select Your Place of Residence screen.

If the Extended Survey Program screen appears

If you can agree to Extended Survey Program, click Agree.

If you click Do not agree, the Extended Survey Program will not be installed. (This has no effect on the machine's functionality.)

9

Click Exit to complete the installation.

If Restart is displayed, follow the instruction to restart the computer.

10

Solution Menu starts automatically.

Caution

Remove the Setup CD-ROM and keep it in a safe place.
The buttons displayed on Solution Menu may vary depending on the country or region of purchase.

Macintosh

1

Press the ON button (A) to TURN OFF THE MACHINE.

Operating noise may continue for up to 30 seconds until the machine turns off.

Caution

Do NOT connect the USB cable to the computer and the machine yet. If you have already connected the cable, disconnect it now.

2

Turn on the computer, then insert the Setup CD-ROM into the CD-ROM drive.

If you are using Windows, the setup program starts automatically.

3

Double-click the Setup icon of the CD-ROM folder to proceed to the following screen. Enter your administrator name and password, then click OK.

If the CD-ROM folder does not open automatically, double-click the CD-ROM icon on the desktop.

If you do not know your administrator name or password, click the help button, then follow the on-screen instructions.

4

Select your place of residence, then click Next.

Caution

If the Select Language screen appears, select a language, then click Next.

5

Select a country or region, then click Next.

Caution

Displayed only when Europe, Middle East, Africa or Asia is selected on the screen in 4.

6

Click Easy Install.

The drivers, application software, and on-screen manuals are installed all together.

Caution

If you want to select particular items to install, click Custom Install.

7

Click Install.

8

Select Use the printer via USB, then click Next.

Follow any on-screen instructions to proceed with the software installation.

- Important Information for the Installation

USB Port

When the Printer Connection screen appears, connect the machine to the computer with the USB cable.

The USB Port is located on the back center of the machine.

The upper port is for USB.

Necessary Information for the User Registration

The product serial number is required when registering the product. The serial number is located inside the machine (as shown in the illustration).

Caution

If the power is on, the FINE Cartridge Holder will move when the Scanning Unit (Cover) (B) is opened.

Caution

The User Registration screen will only be displayed when Europe, Middle East, Africa is selected on the Select Your Place of Residence screen.

If the Extended Survey Program screen appears

If you can agree to Extended Survey Program, click Agree.

If you click Do not agree, the Extended Survey Program will not be installed. (This has no effect on the machine's functionality.)

9

Click Exit to complete the installation.

If Restart is displayed, follow the instruction to restart the computer.

It is necessary to restart the computer before scanning using the Operation Panel on the machine for the first time.

10

Click the icon on the Dock to start Solution Menu.

Caution

Remove the Setup CD-ROM and keep it in a safe place.
The buttons displayed on Solution Menu may vary depending on the country or region of purchase.
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