FAQ and troubleshooting

Setting the IP Address (IP v. 4)

Content Id: 8203888600

Solution

Setting IPv4 Address
Testing the Network Connection

The machine's IPv4 address can be either assigned automatically by a dynamic IP addressing protocol, such as DHCP, or entered manually. When connecting the machine to a wired LAN, make sure that the connectors of the LAN cable are firmly inserted into the ports. You can test the network connection if necessary.

Setting IPv4 Address

1. Select ⋖Menu⋗ in the Home screen.

2. Select ⋖Preferences⋗ ⋖Network⋗.

If the login screen appears, enter the correct ID and PIN.

3. Select ⋖TCP/IP Settings⋗ ⋖IPv4 Settings⋗ ⋖IP Address Settings⋗.

4. Configure IP address settings.

⋖Auto Acquire⋗

Select to automatically assign an IP address via DHCP protocol. When ⋖On⋗ is displayed, automatic addressing is enabled.

⋖Manually Acquire⋗

Select to configure the IP address settings by manually entering an IP address. In order to select this option, the automatic acquirement must be set to ⋖Off⋗.

⋖Check Settings⋗

Select when you want to view the current IP address settings.

Automatically assigning an IP address

4-A-1. Select ⋖Auto Acquire⋗.

4-A-2. Select the protocol.

Touch panel model

Select ⋖On⋗ in ⋖Auto Acquire⋗, and select ⋖Select Protocol⋗

⋖DHCP⋗.

Black and white LCD model

Select ⋖Select Protocol⋗

⋖DHCP⋗.

Caution

If you do not want to use DHCP/BOOTP/RARP to assign an IP address

Select ⋖Off⋗. If you select ⋖DHCP⋗ when these services are unavailable, the machine will waste time and communications resources searching the network for these services.

4-A-3. Check that ⋖Auto IP⋗ is set to ⋖On⋗.

If ⋖Off⋗ is selected, change the setting to ⋖On⋗.

4-A-4. Select ⋖Apply⋗.

Caution

IP addresses assigned via DHCP override the address obtained via Auto IP.

Manually entering an IP address

4-B-1. Configure a setting to disable auto-acquisition.

Touch panel model

Select ⋖Auto Acquire⋗, and select ⋖Off⋗ in ⋖Auto Acquire⋗

⋖Apply⋗.

Black and white LCD model

Select ⋖Auto Acquire⋗, and set both ⋖Select Protocol⋗ and ⋖Auto IP⋗ to ⋖Off⋗.

4-B-2. Select ⋖Manually Acquire⋗.

4-B-3. Specify the IP address, subnet mask, and gateway address (or default gateway).

Touch panel model

Enter ⋖IP Address⋗, ⋖Subnet Mask⋗, and ⋖Gateway Address⋗, and select ⋖Apply⋗.

Black and white LCD model

Enter these values in each screen using the numeric keys, and press

5. For the touch panel model, select ⋖OK⋗.

6. Restart the machine.

Turn OFF the machine, wait for at least 10 seconds, and turn it back ON.

Caution

Checking whether the settings are correct

Make sure that the Remote UI screen can be displayed with your computer. If a computer is not available, you can check the connection by using the operation panel.

When you have changed the IP address after installing the printer driver

You need to add a new port.

Testing the Network Connection

1. Select ⋖Menu⋗ in the Home screen.

2. Select ⋖Preferences⋗ ⋖Network⋗.

If the login screen appears, enter the correct ID and PIN.

3. Select ⋖TCP/IP Settings⋗ ⋖IPv4 Settings⋗ ⋖PING Command⋗.

4. Enter the IPv4 address of another device on the network, and press ⋖Apply⋗ ().

If a proper connection has been established, ⋖Received response from the host.⋗ is displayed.

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