A Message for Faxing Is Displayed on the LCD

Auto redial

The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the machine to automatically redial the number. If you want to cancel automatic redialing, wait until the machine starts dialing the number, then press the Stop button. You can also delete the document from machine's memory to cancel automatic redialing.

Sending Faxes by Entering Fax/Telephone Number

This section describes dialing and sending faxes directly by entering the fax/telephone numbers.

Caution

It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Load documents on the platen glass or in the ADF.

Caution

When sending a double-sided document, load the document on the platen glass. Double-sided documents cannot be automatically scanned and sent from the ADF.

4. Adjust the scan contrast and resolution as necessary.

Adjust the scan contrast and resolution following the procedure below.

(1) Press the Menu button on the Fax standby screen.

The FAX menu screen is displayed.

(2) Use the button to select FAX TX settings, then press the OK button.

(3) Use the button to select Scan contrast, then press the OK button.

The Scan contrast screen is displayed.

(4) Use the button to select the scan contrast, then press the OK button.

The button decreases the scan contrast, and the button increases the scan contrast.

By pressing the OK button, the LCD returns to the FAX TX settings screen.

(5) Use the button to select Scan resolution, then press the OK button.

The Scan resolution screen is displayed.

(6) Use the button to select the scan resolution, then press the OK button.

By pressing the OK button, the LCD returns to the Fax standby screen.

The following settings are selectable on Scan resolution.

Standard

Suitable for text-only documents.

Fine

Suitable for fine-print documents.

Extra fine

Suitable for detailed illustration or fine-print quality documents.

If the recipient's fax machine is not compatible with Extra fine (300 x 300 dpi), the fax will be sent in the Standard or Fine resolution.

Photo

Suitable for photographs.

Caution

The * (asterisk) on the LCD indicates the current setting.

When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi). The image quality (compression rate) is determined by which scan resolution is selected, except that Extra fine and Photo provide the same image quality.

5. Use the Numeric buttons to dial the recipient's fax/telephone number.

Use the following buttons to dial the recipient's fax/telephone number.

Numeric buttons:

Enters the number.

button:

Enters a space.

button:

Deletes the last character you entered.

button:

By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered.

6. Press the Color button for color transmission, or the Black button for black & white transmission.

The machine starts scanning the document.

Caution

Color transmission is available only when the recipient's fax machine supports color faxing.

Do not open the document cover until scanning is completed.

7. Start sending.

If you load the document in the ADF:

The machine scans the document automatically and starts sending the fax.

Caution

To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.

If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Close the feeder cover [OK]Eject the document is displayed on the LCD. By pressing the OK button, the remaining documents are automatically ejected.

If you load the document on the platen glass:

After scanning the document, the confirmation screen asking you if you load the next document is displayed.

To send the scanned document, press the OK button to start sending it.

Caution

To send two or more pages, follow the message to load the next page, and press the Color or Black button. After scanning all pages, press the OK button to start sending.

To cancel sending the fax, press the Stop button.

Caution

When your machine is connected to a PBX (Private Branch Exchange) system, refer to the operating instructions of the system for details on dialing the recipient's fax/telephone number.

In case the machine was not able to send a fax, such as when the recipient's line was busy, it has the function to automatically redial the number after a specified interval. Automatic redialing is enabled by default.

-⋗ See [ Automatic Redialing ] in this page.

Unsent documents, such as those pending redial, are stored in the machine's memory. They are not stored in the case of a sending error.

-⋗ [ Document Stored in Machine's Memory ]

Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsent documents stored in the machine's memory are lost.

Resending Faxes (Redialing a Busy Number)

There are two methods of redialing: Automatic redialing and Manual redialing.

Automatic Redialing

If you send a document and the recipient's line is busy, the machine will redial the number after a specified interval.

-⋗ See [ Automatic Redialing ] in this page.

Manual Redialing

You can redial to the recipients dialed using the Numeric buttons.

-⋗ See [ Manual Redialing ] in this page.

Caution

It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.

Caution

Automatic redialing is enabled by default.

For details on the basic sending operations:

-⋗ See [ Sending Faxes by Entering Fax/Telephone Number ] in this page.

- Automatic Redialing

You can enable or disable automatic redialing. If you enable automatic redialing, you can specify the maximum number of redial attempts and the length of time the machine waits between redial attempts.

Enable and specify the automatic redialing setting on Auto redial in Adv. FAX settings under Fax settings.

Caution

While automatic redialing, the unsent fax is stored in the machine's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the machine's memory are deleted and not sent.

Caution

To cancel automatic redialing, wait until the machine starts redialing, then press the Stop button.

To cancel automatic redialing, delete the unsent fax from the machine's memory while the machine is on-standby for a redial operation. For details, see [ Deleting a Document in Machine's Memory ]

- Manual Redialing

Follow the procedure below for manual redialing.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Load documents on the platen glass or in the ADF.

4. Adjust the scan contrast and resolution as necessary.

Caution

For details on how to adjust the scan contrast and resolution, see [ Sending Faxes by Entering Fax/Telephone Number ] in this page.

5. Press the Menu button.

The FAX menu screen is displayed.

6. Use the button to select Redial, then press the OK button.

The Redial screen is displayed.

7. Use the button to select the recipient's number to redial, then press the OK button.

8. Press the Color button for color transmission, or the Black button for black & white transmission.

Caution

Color transmission is available only when the recipient's fax machine supports color faxing.

Caution

For manual redialing, the machine memorizes up to 10 recent recipients dialed by entering fax/telephone number. Note that the machine does not memorize any recipients dialed using the redial function or selecting from the directory.

To cancel manual redialing, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.

If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Close the feeder cover [OK]Eject the document is displayed on the LCD. By pressing the OK button, the remaining documents are automatically ejected.

Sending Faxes

Hang up phone

The handset is not placed in the handset cradle correctly.

Replace the handset correctly.

Try again in B&W

The recipient's fax machine is not color-compatible.

Press the Black button to resend the fax.

Alternatively, you select If incompat., B&W for Color transmission in Adv. FAX settings under Fax settings. The machine converts color documents into black & white data if the recipient's fax machine does not support color faxing.

No tone detected

The telephone line cable with a modular plug may not be plugged in properly.

Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings.

Received in memory

If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in machine's memory. When the problem is resolved as described, the fax stored in machine's memory is printed automatically.

The amount of remaining ink is insufficient to print a fax:

Replace the FINE cartridge.

-⋗ [ Replacing a FINE Cartridge ]

Caution

You can set the machine to forcibly print a received fax even if the ink has run out.

Set Print when no ink in Auto print settings under Fax settings to Print.

However, part or all of the fax may not be printed since the ink has run out.

Also, the contents of the fax will not be stored in machine's memory.

If the ink has already run out, we recommend that Do not print be selected for Received documents in Auto print settings under FAX settings to store the received fax in machine's memory. After you replace the FINE cartridge and select Print for Received documents in Auto print settings, the fax stored in the machine's memory will be printed automatically.

Paper has run out:

Load the paper and press the OK button.

A different size of paper from that specified by Page size in FAX paper settings is loaded:

Load the same size of paper as that specified by Page size, then press the OK button.

You pressed the Stop button to cancel printing of a fax:

Press the FAX button to resume printing of the fax.

Do not print is selected for Received documents in Auto print settings under Fax settings:

You can print the faxes stored in the machine's memory from the Memory reference screen under FAX menu.

-⋗ [ Document Stored in Machine's Memory ]

Caution

To print the received faxes automatically, select Print for Received documents in Auto print settings under FAX settings.

If you did not print the fax stored in machine's memory (e.g., if you did not resolve the problem by pressing the Stop button), you can delete or print the fax stored in machine's memory later.

-⋗ [ Document Stored in Machine's Memory ]

Busy/no signal

The recipient's number you dialed is busy. Try dialing again after waiting for a moment.

The fax/telephone number dialed is incorrect. Check the fax/telephone number and dial again.

The recipient's fax machine did not respond (after all automatic redialing attempts). Contact the recipient and have the recipient check the fax machine. For an overseas call, add pauses to the registered number.

The recipient is not using a G3 machine. The machine cannot send or receive documents to/from a fax machine that is incompatible with the G3 standard. Contact the recipient and ask the recipient to check whether the fax machine is G3 compatible.

The touch tone/rotary pulse setting on the machine is incorrect. Set the machine to match the telephone line you are using.

The connection method differs depending on your telephone line.

If you connect the machine to wall telephone line directly/If you connect the machine with the xDSL splitter:

-⋗ See [ Basic Connection ] in this page.

If you connect the machine to another line such as an xDSL:

-⋗ See [ Connecting Various Lines ] in this page.

If the connection is incorrect, the machine cannot send/receive faxes. Connect the machine correctly.

Caution

- Do not connect fax machines and/or telephones in parallel (US and Canada only).

If two or more fax machines and/or telephones are connected in parallel, the following problems may occur and the machine may not operate properly.

If you pick up the handset of the telephone that is connected in parallel during fax transmission or reception, the fax image may be corrupted or a communication error may occur.

Such services as Caller ID, etc. may not operate properly on the telephone.

If you cannot avoid parallel connections, set the receive mode to TEL priority mode, understanding that the above problems may occur. You will only be able to receive faxes manually.

Basic Connection

Make sure that the machine is turned off, connect one end of supplied telephone line cable to the telephone line jack near the "LINE" mark of the machine, then connect the other end to the telephone line jack on the wall or to the telephone line jack of the xDSL splitter.

When you connect the telephone to the machine, make sure that the machine is turned off, connect one end of the modular cable to the external device jack near the "EXT." mark of the machine, then connect the other end to the telephone line jack of the telephone.

Caution

Be sure to connect the telephone line before the machine is turned on. If you connect the telephone line when the machine is turned on, turn the machine off and unplug the power cord. Wait for 1 minute then connect the telephone line and power plug.

Caution

Before connecting a telephone or answering machine, remove the Telephone connector cap.

For users in the UK:

If the connector of the external device cannot be connected to the jack on the machine, you will need to purchase a B.T. adapter to connect as follows:

Attach the B.T. adapter to the modular cable connecting the external device, then connect the B.T. adapter to the external device jack.

Connecting Various Lines

This section introduces how to connect various lines.

These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.

Caution

xDSL is the generic term for the high speed digital communication technology with telephone line such as ADSL/HDSL/SDSL/VDSL.

Connecting to an Internet Telephone

A. Digital Subscriber Line

B. xDSL modem (splitter may not be built-in to the modem)

C. Broadband router compatible with Internet Telephone

D. Computer

E. Telephone or answering machine

F. WAN (Wide Area Network) port

G. LAN (Local Area Network) port

H. TEL port

I. LINE port

* Port configurations and names may vary depending on the product.

Caution

When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type.

-⋗ See [ Setting the Telephone Line Type ] in this page.

Connecting to an xDSL

A. Analog Subscriber Line

B. xDSL modem (splitter may not be built-in to the modem)

C. Computer

D. Telephone or answering machine

Caution

When the splitter is not built-in to the modem, do not branch the telephone line before the splitter (wall side). And also, do not connect splitters in parallel. The machine may not be able to operate properly.

Caution

When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type.

-⋗ See [ Setting the Telephone Line Type ] in this page.

Connecting to an ISDN Line

For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

Setting the Telephone Line Type

Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.

Caution

Telephone line type will not appear in countries or regions where Rotary pulse is not supported.

You can print USER'S DATA LIST to check the current setting.

1. Make sure that the machine is turned on.

2. Press the Setup button.

The Setup menu screen is displayed.

3. Use the button to select Fax settings, then press the OK button.

4. Use the button to select FAX user settings, then press the OK button.

5. Use the button to select Telephone line type, then press the OK button.

6. Use the button to select a telephone line type, then press the OK button.

Rotary pulse

Select when your telephone line type is pulse dialing.

Touch tone

Select when your telephone line type is tone dialing.

Caution

The * (asterisk) on the LCD indicates the current setting.

7. Press the FAX button to return to the Fax standby screen.

Connecting the Telephone Line

Memory is full

The machine's memory is full because it has sent/received too many documents, or a detailed document.

Print the faxes stored in the machine's memory and delete them from the machine's memory.

-⋗ [ Document Stored in Machine's Memory ]

When sending a fax, resend it. If this message still appears, delete the faxes stored in the machine's memory, divide the faxes for sending, and send them again.

When receiving a fax, have the sender resend the faxes.

Fax info does not match

Transmission has been canceled because the machine could not detect the recipient's fax machine information or the information did not match the dialed number. This message is displayed when Check RX FAX info in Security control under Fax settings is set to ON.

Reception rejected

Reception has been rejected because the fax matches the fax rejection condition specified by FAX RX reject in Security control under Fax settings.

Waiting for report

If the machine receives a fax under one of the following conditions, the machine will not be able to print the reports. When the problem is resolved as described, the reports are printed automatically.

The amount of remaining ink is insufficient to print a report:

Replace the FINE cartridge.

-⋗ [ Replacing a FINE Cartridge ]

Paper has run out:

Load the paper and press the OK button.

A different size of paper from that specified by Page size in FAX paper settings is loaded:

Load the same size of paper as that specified by Page size, then press the OK button.

You pressed the Stop button to cancel printing of a report:

Press the FAX button to resume printing of the report.

A Message for Faxing Is Displayed on the LCD

Issue

Cause and solution

Auto redial

Sending Faxes by Entering Fax/Telephone Number

Caution

Caution

Caution

Caution

Caution

Caution

Caution

Resending Faxes (Redialing a Busy Number)

Caution

Caution

Caution

Caution

Caution

Caution

Caution

Cause and solution

Hang up phone

Cause and solution

Try again in B&W

Cause and solution

No tone detected

Cause and solution

Received in memory

Caution

Cause and solution

Caution

Cause and solution

Busy/no signal

Caution

Basic Connection

Caution

Caution

Connecting Various Lines

Caution

Caution

Caution

Caution

Setting the Telephone Line Type

Caution

Caution

Cause and solution

Memory is full

Cause and solution

Fax info does not match

Cause and solution

Reception rejected

Cause and solution

Waiting for report