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Eligible products
No more than three (3) claims may be made per person.
How to claim
Claiming your cash back is simple
  • Form

    Step 1. Fill the claim form online

    Simply make an eligible purchase from an authorised Canon New Zealand retailer between 13 November 2025 and 4 February 2026 and keep your receipt and box.

    Claim here and fill in your details including serial number, name, phone number, and valid email address by 18 February 2026.

  • Receipt

    Step 2. Upload your product details

    Simply upload a photo of your receipt and serial number. We’ll also ask you to answer five brand questions about your photography level and preferences.

  • Money

    Step 3. This is the fun bit!

    Once your claim has been submitted, you will receive a confirmation email. Within 5 business days, you will be notified whether your claim has been approved. If approved, the bank transfer will be processed within 21 business days (from the date of approval confirmation)

Frequently asked questions
We have included the answers to some Frequently Asked Questions below for your convenience. Please read the full Terms and Conditions here prior to making a Claim.

  • When is the Promotion Period?

    The Promotion Period starts on 13 November 2025 and ends on 4 February 2026.

  • Who can enter the Promotion?

    The promotion is only open to individual Australian and New Zealand residents who are of the age 18 or over, and who are not employees or immediate family members of employees of Canon or its related companies.

  • What products are eligible?

    Summer Cash Back 2025

    Cash Back Value

    Product Name

    AUD

    NZD

    EOS C400
    EOS C80
    EOS C70
    EOS R1
    EOS R3
    $500 $500
    EOS R5 Mark II
    EOS R5
    EOS R5 C
    $250
    $250
    EOS R6 Mark II
    EOS R8
    EOS R7
    EOS RP
    PowerShot GOLF
    $150
    $150
    EOS R10
    EOS R50 V
    EOS R50 Twin Kit
    EOS R100 Twin Kit
    PowerShot V1
    PowerShot V10
    $100
    $100
    EOS R50 Single Kit
    EOS R100 Single Kit
    $50
    $50


  • Which purchases are eligible?

    To be eligible to submit a claim, participants must purchase a new eligible product during the promotion period from an authorised Canon Australia or New Zealand retailer.

    For purchases made via Amazon AU, the product must be both sold and shipped by Amazon AU. Claims will not be accepted for products purchased from an affiliated Amazon reseller listed on the Amazon Marketplace.

  • How do I make a claim?

    a) Purchase any eligible product between 13 November 2025 and 4 February 2026, and keep your receipt and packaging.

    b) Go online to https://promotions.canon.com.au/summer2025 (Australia) or https://promotions.canon.co.nz/summer2025 (New Zealand) to make a claim by 18 February 2026.

    c) Upload a photo of your receipt and a photo of the product serial number.

    d) Fill in your details including name, phone number and valid email address.

  • Where to find my serial number?

    Serial numbers are typically found in the below locations marked in RED.


  • What is required on my receipt?

    The receipt for the eligible product must clearly specify:

     • the Eligible Product purchased
     • the price of the Eligible Product purchased
     • the name of the authorised Canon Australia retailer or Canon New Zealand retailer
     • the purchase date
     • the receipt number; and
     • that payment for the Eligible Product has been received in full.

    If the receipt is missing any of the above information, or is illegible or indecipherable, it will render the claim invalid.

  • How many times can I enter?

    The promotion is limited to three (3) claims per person.

  • What will I receive?

    • Australian residents can choose to receive either a Virtual Visa Gift Card or a bank transfer.
    • New Zealand residents will receive a bank transfer to their nominated bank account.

  • I am having trouble entering the promotion, what could be wrong?

    Ensure you have entered the correct information in all the fields on the entry form. If you have missed entering information or you have entered it incorrectly, please refer to the error messages that will appear when you try and submit your Claim. You will not be able to submit your Claim until all information requested has been correctly entered.

  • How do I check the status of my claim?

    You can check the status of an existing claim on the claim page, by entering your mobile number and claim ID. Your claim ID can be found in your email confirmation.

  • Who should I contact if I need further assistance?

    For any technical issues or enquiries, please contact our Customer Service Team via email at support@canonpromos.com.au

  • Need help completing your claim? Contact us.

  • Email us