CPS Benefits

Priority service

Reliable support when your gear needs attention.

Expedited repairs

When your equipment needs servicing, time matters. With your CPS membership, your repairs are prioritised compared to the standard service. Whether it’s a sensor clean, lens calibration or a full repair, CPS minimises downtime helping you stay on track.
Nationwide coverage

No matter where you’re based in New Zealand, CPS includes one-way express transport for repairs outside of metro areas, so your gear gets priority service, wherever you work.

Save more while keeping your gear in peak condition.

Lower costs, same quality 

CPS members receive exclusive discounts on repair services, including up to 30% off labour and parts depending on your plan. This means you can maintain your equipment without stretching your budget.
Expert repairs with genuine parts

As a CPS member, your gear is serviced by Canon’s own technicians and equipment. From repairs to testing and calibration, everything is handled in-house to ensure precision and reliability.

Expert help, when and where you need it.

Direct access to Canon experts

As a CPS member, you’ll have direct access to Canon’s technical support team; real people with real expertise. Whether you're troubleshooting a product issue or need guidance on setup, our specialists are here to help.
Self-servicing

Submit queries, track responses and manage support cases directly through the CPS member portal. It’s all in one place and always within reach.

Stay equipped while your gear is being repaired.

Keep working without interruption

When your gear is in for servicing, you don’t have to hit pause. CPS members can borrow Canon equipment during repairs, so you can continue shooting without delay.
Like-for-like replacements

We’ll match your serviced product with a same or similar model, ensuring you maintain the same level of performance and capability while your gear is being repaired. Subject to availability.

Try the latest Canon gear

Hands-on access to Canon’s latest gear

Experience Loans give you the opportunity to test Canon’s newest cameras and lenses in real-world conditions. Whether you're exploring a new format or comparing models, you can borrow the latest gear and see how it fits your workflow before making a purchase.
Flexible points system

Your CPS membership comes with a points allocation that you can use toward Experience Loans. Each product has a daily point cost based on its tier, so you can choose what to borrow and for how long, giving you full control over how you use your benefits.