The one question you must ask when choosing the right vendor
Many questions arise when looking for the right Managed Document Services partner, but one is more important to your business.
When it’s time to choose a Managed Document Services (MDS) partner, there’s a single question you simply must ask in determining if the vendor is a right match.
While total cost of ownership (TCO) will always be a concern, the more important question should be: what is the total value this partnership brings to the table?
That’s because in the larger context of your business, the real question is how your partner can help free up company time and resources, so you can better focus on new innovations. It’s innovations, after all, that open up your company to greater achievements.
From TCO to business benefits.
A shift in thinking from: ‘What’s the TCO here?’ to: “What’s the total value of having this partner in our business?” goes a long way in changing the business mindset of MDS as being an internal service, as opposed to one that opens up more time for other things.
Consider this perspective – those in charge of managing printers often bear the brunt of issues that arise when print services don’t work. As a service organisation that works with printers, your focus will never just be a cost issue – the expectation will always be to provide reliable services.
At Canon, we believe the same thing, because we too are a service organization, that like you, also works with printers.
A partner you can trust.
Our belief is that the true meaning of a partner is one that works with you, sharing your goals and vision.
Our business is to keep yours running smoothly. We deliver on this promise in many ways. All our devices can be remotely monitored.
If there’s a problem, we’ll aim to have it fixed before you even know about it. And, if we find a problem that can’t be fixed remotely, we can send out a technician. Another example: if you’re low on consumables, we’ll automatically have them packed up and on their way without you lifting a finger.
With a service network that’s been operating for 40 years, we have someone available to help.
That’s why we believe choosing a partner based on the total value it brings to business is a more educated choice than simply looking at the total cost of ownership.
After all, a partner that matches your business in terms of thinking and values – one that can be counted on to support you in improving the inner workings of your business – simply makes sense.
In this increasingly digital world, you have a world of tools at your fingertips to make better printing decisions, helping you financially, reducing waste and streamlining your processes.
Learn how Canon helps the Simpson Grierson law firm to securely print and scan, as well as easily access and retrieve crucial documents at any of their three locations around New Zealand.
Precinct Property chose to partner with Canon and its subsidiary Converga, leaders in Business Process Outsourcing, to design, build and implement state-of-the-art on-site managed print, mail and courier services centre for its flagship success: Commercial Bay.
Managing your information security is a complex business. Like any device connected to your network, your printers could be jeopardising your information security if not implemented and managed carefully.
In the 12 months since the Notifiable Data Breach Scheme came into effect, 964 breaches were reported. See which are the top reporting sectors, what types of information was leaked and what your business can learn to mitigate the risk internally.
Nature photographer Sean Scott uses Canon LFP printers to produce stunning prints of Australia's sea-life.
Whether you’re leading a law firm or an alternative legal practice (ALT), blockchain is set to revolutionise the way you do business. You will soon be using it yourself or guiding your clients as they get to grips with it.
Australian business leaders see the value in innovation but more needs to be done if we’re to arrest the slide in our national competitiveness.
If you're on the Internet, you face security risks. You can no longer afford to assume that your business won't be a target because you're not big enough. Here are some big business takeaways that can substantially benefit your business' security.
When Mahoneys moved to larger premises, the firm looked to make improvements to security, efficiency and time. Mahoneys’ GM, Mike Haworth, tells the story.
When consolidating head offices, Linfox also streamlined its print and document handling processes and reduce costs. See how it changed their business.