Smudge Marks Appear on the Bottom Edge of Printouts

Content Id: 8202889900

Solution

Are you using appropriate paper?
Do you print data without margins?

Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first.

[ Maintenance and Inspections ]

Are you using appropriate paper?

Check the supported paper types and replace with an appropriate type. Also, specify the paper size and type settings properly.

Do you print data without margins?

This symptom occurs if a margin is set to none in the printer driver. The marginal areas within the first 5 mm from the respective edges of paper are not printable (for envelopes, the top and bottom marginal areas within the first 10 mm from the top/bottom edge are not printable). Make sure to have margins around the document to print.

[Finishing] tab[Advanced Settings][Expand Print Region and Print][Off]

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