Issue
Cause and solution
Print Head nozzles are clogged
See [ Printing the Nozzle Check Pattern ] and perform any necessary maintenance operation.
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
1. Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized plain paper in the Rear Tray.
2. Open the Paper Output Tray, then open the Output Tray Extension.
3. Start Print Head Cleaning.
(1) Press the Menu button.
(2) Use the or
button to select Maintenance/settings, then press the OK button.
The Maintenance/settings screen is displayed.
(3) Use the or
button to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Use the or
button to select Cleaning, then press the OK button.
The confirmation screen is displayed.
(5) Use the or
button to select Yes, then press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head Cleaning finishes. This takes about one minute.
The pattern print confirmation screen is displayed.
(6) Use the or
button to select Yes, then press the OK button.
The nozzle check pattern is printed.
4. Check the print head condition with the printed nozzle check pattern, and take appropriate action. See [Printing the Nozzle Check Pattern].
Caution
If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep Cleaning. See [Print Head Deep Cleaning].
If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary.
1. Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized plain paper in the Rear Tray.
2. Open the Paper Output Tray, then open the Output Tray Extension.
3. Start Print Head Deep Cleaning.
(1) Press the Menu button.
(2) Use the or
button to select Maintenance/settings, then press the OK button.
The Maintenance/settings screen is displayed.
(3) Use the or
button to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Use the or
button to select Deep cleaning, then press the OK button.
The confirmation screen is displayed.
(5) Use the or
button to select Yes, then press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about one minute.
4. Check the condition of the Print Head.
(1) Print the nozzle check pattern to check the print head condition.
(2) If the problem is not resolved, perform Print Head Deep Cleaning again.
(3) If this does not solve the problem, a FINE Cartridge may have run out of ink. Replace it with a new one. See [Replacing FINE Cartridges ].
Cause and solution
FINE Cartridge is not installed properly / There is no ink left
Remove the FINE Cartridge, then reinstall it.
Small dusts may be stuck between the contact points. In this case, the print result may be improved by reinstalling the FINE Cartridge.
Also, check that the protective tape (A) is removed.