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Setting up
Everything you need to get started and set up your device
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Canon XF Utility 3.14.0 for macOS
Canon XF Utility is software that supports the video format XF-HEVC S, XF-HEVC, XF-AVC S, XF-AVC and XF-MPEG, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 15, 18th September 2025 -
Canon XF Utility 3.14.0 for Windows
Canon XF Utility is software that supports the video format XF-HEVC S, XF-HEVC, XF-AVC S, XF-AVC and XF-MPEG, and is used for importing, playing back and managing video data as well as cropping still-image data.For Windows 11, 18th September 2025 -
Canon XF Plugin 3.11 for Avid Media Access [macOS]
Canon XF Plugin for Avid Media Access [macOS] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For macOS 13, 20th November 2023 -
Canon XF Plugin 3.11 for Avid Media Access [Windows]
Canon XF Plugin for Avid Media Access [Windows] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For Windows 11, 2nd December 2022 -
Canon XF Utility 3.10 for macOS
Canon XF Utility is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 12, 23rd August 2022 -
Canon XF Plugin 3.4 for Avid Media Access [macOS]
Canon XF Plugin 3.4 for Avid Media Access [macOS] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For macOS 10.14, 6th October 2019 -
Canon XF Utility 3.4 for macOS
Canon XF Utility 3.4 is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 10.14, 6th October 2019 -
Canon XF Plugin 3.3 for Avid Media Access [macOS]
Canon XF Plugin 3.3 for Avid Media Access [macOS] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For OS X v10.9 -
Canon XF Utility 3.5 for macOS
Canon XF Utility 3.5 is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 10.15, 20th November 2019 -
Canon XF Utility 3.5.1 for macOS
Canon XF Utility 3.5.1 is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 10.15, 18th December 2019 -
Canon XF Utility 3.7.1 for macOS
Canon XF Utility is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 10.15, 27th November 2020 -
Canon XF Utility 3.5 for Windows
Canon XF Utility 3.5 is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For Windows 10 x64, 20th November 2019 -
MP4 Join Tool 1.5.0 for macOS
MP4 Join Tool is an application for joining MP4 clips recorded across split files on the camcorder.For macOS 14, 18th October 2024 -
MP4 Join Tool 1.5.0 for Windows
MP4 Join Tool is an application for joining MP4 clips recorded across split files on the camcorder.For Windows 11, 18th October 2024 -
Canon XF Utility 3.13.10 for macOS
Canon XF Utility is software that supports the video format XF-HEVC S, XF-HEVC, XF-AVC S, XF-AVC and XF-MPEG, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 14, 18th October 2024 -
Canon XF Plugin 3.13.0 for Avid Media Access [macOS]
Canon XF Plugin for Avid Media Access [macOS] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For macOS 15, 31st March 2025 -
Canon XF Plugin 3.13.0 for Avid Media Access [Windows]
Canon XF Plugin for Avid Media Access [Windows] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For Windows 11, 31st March 2025
Firmware Updates
Make sure you are using the latest firmware
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How the CHG (charge) indicator lights up while the battery is charging and what it means if the indicator is blinking
5th August 2020 -
Things to note when charging battery packs
5th August 2020 -
How do I fit the camcorder to a tripod?
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Why is the lens foggy?
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Notes on SDXC Memory Cards
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What to do when the camcorder is not recognized by the computer over a USB connection
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Can you use the Compact Power Adapter overseas?
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Can the camcorder be connected to a television abroad to play back?
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The video camcorder makes a rattling sound when the power is off.
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Setting the Microphone (XF405 / XF400)
3rd June 2019 -
Explanation of wireless networking terms
10th December 2018 -
What memory cards have been verified to work with the camcorder?
4th April 2018 -
Recording Via the Browser Remote Application on Your Smartphone
10th June 2017 -
Verification of Correct Browser Remote Operation by OS and Browser
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Transferring Recordings and Photos to a FTP Server Using a Wireless Connection
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Setting the Slow & Fast Motion Recording
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The Different Image Stabilizer (IS) Modes and How to Set Them
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Automatic Gain Control (AGC) Limit
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Importing Video Files Recorded on the Camcorder to a Computer Using Data Import Utility (XF405 / XF400)
9th June 2017 -
Checking a memory card’s available space or used space
9th June 2017 -
Battery pack charging time
9th May 2017 -
Using GPS
9th June 2017 -
Can battery packs BP-808D/BP-819D/BP-827D be used with the camcorder ?
9th July 2017 -
Connecting an external microphone (XF400 / XF405)
9th June 2017 -
Supplied Accessories (XF405 / XF400)
9th June 2017
