CCD Image Sensors Service Notice
Announcement regarding repairs to affected products displaying CCD image sensor phenomenon.
We made an announcement in October 2005 about our free repair services to address a problem with the CCD image sensor used in Canon digital cameras and digital video cameras. However, as the service period for these products has now ended, kindly note that we will no longer provide such repair services for the following products after the end of service dates indicated below. For any suspected CCD image sensor issues, please contact:
Canon Australia
Services and Support
13 13 83 (local call)
Canon New Zealand
Customer Care
0800 222 666
Affected Products:
Affected Model
Announce Date
End of Service Date
Digital Camera
PowerShot A40
22 October 2009
31 March 2010
Digital IXUS V2
22 October 2009
31 March 2010
Digital IXUS 330
22 October 2009
31 March 2010
Digital IXUS V3
13 February 2010
31 July 2010
Digital IXUS II
25 August 2010
31 January 2011
PowerShot A300
25 August 2010
31 January 2011
PowerShot A70
25 August 2010
28 February 2011
Digital IXUS 400
25 August 2010
28 February 2011
PowerShot A60
25 August 2010
31 March 2011
PowerShot A80
31 January 2011
30 June 2011
PowerShot A310
31 January 2011
31 July 2011
Digital IXUS IIs
31 January 2011
31 August 2011
Digital IXUS 430
31 January 2011
31 October 2011
PowerShot A75
11 August 2011
31 December 2011
PowerShot A85
11 August 2011
31 December 2011
Digital IXUS 500
11 August 2011
31 January 2012
PowerShot S1 IS
11 August 2011
30 April 2012
PowerShot S60
11 August 2011
30 April 2012
Digital Video Camera
MV5i MC
22 October 2009
30 April 2010
MV650i
25 August 2010
31 December 2010
MV630i
25 August 2010
31 December 2010
MV600i
25 August 2010
31 December 2010
MV6i MC
25 August 2010
30 April 2011
MV750i
31 January 2011
30 June 2011
MV730i
31 January 2011
30 June 2011
MV700i
31 January 2011
30 June 2011
Original Service Notice posted October 2005
Updated Service Notice posted October 2006
Updated Service Notice posted October 2009
Updated Service Notice posted February 2010
Updated Service Notice posted January 2011
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