Take your camera further: Get 10% Cash Back

The Purchase Period starts on 12 October 2026 and closes on 15 November 2026.

Plus, please note you must submit your claim online by 30 November to be eligible.

The Promotion is only open to individual Australian and New Zealand residents who are aged 18 years and above, are not employees of Canon and who received an email from Canon on 12 October 2026 with a weblink to participate in this Promotion.

The team at Canon wanted to say thanks to our customers and offer a small token of our appreciation!

So, we have sent an email with details of an exclusive 10% Lens Cashback offer to anyone that made a claim in one of our past promotions, listed below:

 • Canon Travel Cashback Promotion 2024
 • Canon July Snap Vouchers Promotion 2024
 • Canon Summer Cashback Promotion 2024
 • Canon Adobe Promotion 2025
 • Canon Summer Cashback Promotion 2025
 • Canon Bonus Lens Promotion 2026

Any new (not pre-owned) Canon lens or extender listed below, purchased between 12 October 2026 and 15 November 2026, are eligible.

You will need to purchase the new lens or extender from the same authorised Canon Australia or Canon New Zealand retailer you bought your camera from, which was listed in your past promotion claim.

The retailer name will be listed in the email we sent you, telling you about this promotion on 12 October.

Make an Eligible Purchase from the retailer noted in the invitation email by 15 November 2026.

Then click on the weblink provided in the invitation email and complete the below steps by 30 November 2026.

i) Fill in your details including name, phone number, valid email address and physical address (if applicable)
ii) Fill in your purchase details including the product purchased, serial number, retailer name and purchase date.
iii) Upload a photo of your receipt and a photo of the serial number.
iv) Choose how you would like to receive your claim. (Virtual Gift Card or Bank Transfer)

The receipt for the Eligible Purchase must clearly specify:

• the Eligible Product purchased
• the price of the Eligible Product purchased
• the name of the authorised Canon Australia / New Zealand retailer
• the purchase date
• the receipt number; and
• that payment for the Eligible Product has been received in full.

If the receipt is missing any of the above information, or is illegible or indecipherable, it will render the claim invalid.

The serial number for your Canon lens is typically engraved or printed directly on the lens barrel or near the metal lens mount.

The serial number is also printed on a white sticker label on the original product box.

A maximum of 3 eligible products can be claimed per person.

Please note each eligible product must be submitted as a separate Claim.

You will receive 10% Cashback (inclusive of GST) of the Eligible Purchase price paid, rounded to the nearest dollar.

You can choose how you would like to receive your Cashback, with either Virtual Visa gift card (Virtual Gift Card), or an EFT payment (Bank Transfer).

Please note a cap/maximum cashback of $1,000 per product will be applied.

Please allow 7 business days for us to review and approve your claim. If it is approved and no further information is required, you will get an email stating your claim has been approved.

If you selected to get a Virtual Visa Gift card, please allow 10 business days to get your Cashback, from the date your claim was approved.

Or if you selected payment via bank transfer, please allow 21 business days to get your Cashback, from the date your claim was approved.

Please note that these time frames are a guide and we will aim to get your Cashback to you as fast as possible!

You can check the status of an existing claim on the claim page by entering your mobile number and claim ID. Your claim ID can be found in your email confirmation. 

Ensure you have entered the correct information in all the fields on the entry form. If you have missed entering information or entered it incorrectly, please refer to the error messages that will appear when you try to submit your Claim. You will not be able to submit your Claim until all information requested has been correctly entered.

For any technical issues or enquiries, please contact our Customer Service Team via email at:

AU: [email protected]
NZ: [email protected]