Welcome to Business Support. Here you'll find a wide range of product support and self service advice designed to help you get the best out of your Canon product.
With the Government placing New Zealand into Level 4 of the COVID-19 alert system effective 11.59pm August 17, Canon has closed its business operations until further notice. During the lockdown period, our teams are working from home to provide the best possible service and support to you during this period.
Essential Service businesses will be supported in line with Government guidelines. Please see below for further information.
Essential Services
Canon will continue to support your business with the supply of toner, servicing of devices and support for solutions. Our service team will work to resolve your query over the phone as an initial step and will visit your premises only if necessary and in line with Ministry of Health guidelines.
Non-Essential Services
Canon will continue to support your business with the supply of toner, servicing of devices and support for solutions. Our service team will work to resolve your query over the phone as visits are not possible under Alert 4.
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Need help with a mechanical issue or have to run a scheduled service for your printer? Log a service and repair request and will send one of Canon's technician your way as soon as possible.
LOG A REQUEST
Find information on safe handling, emergency procedures as well as transport and disposal
Learn more
Our expert relocation team will coordinate and move your Canon device safely and efficiently.
Learn more
Canon’s Partner Channel Program is an accreditation program for organisations selling Canon business products
Find out moreFrom mobile printing app to proximity cards and customised shortcuts, Canon has several ways we can help you reduce the number of device touchpoints and protect your staff while using their printers in the workplace.
LEARN MORE
For customer service and sales enquiries just give us a call from within New Zealand
(8.30am to 5pm, Monday - Friday)
