XC10 Support

FAQ and troubleshooting

Using Wi-Fi to Playback Photos on a Computer (XC10)

Content Id: 8202615600

Solution

Step 1: Select a Media Server from the Camcorder’s Menu
Step 2: Connect to an Access Point Using Wi-Fi
Step 3: Playing Back Photos

Using the Media Server function, you can wirelessly view your movies and photos from your computer or similar device. You will need an access point connected to your home network and software installed on your computer that can play back photos on the media server.

Before using the Wi-Fi functions

The instructions in this chapter assume you already have a correctly configured and working network, network device(s) and/or Wi-Fi access point. If necessary, refer to the documentation provided with the network devices you want to use.

Configuring the network settings requires adequate knowledge about configuring and using wireless (Wi-Fi) networks. Canon cannot provide support regarding network configurations.

Caution

Canon shall not be liable for any loss of data or damage resulting from incorrect network configuration or settings. Additionally, Canon shall not be liable for any loss or damage caused by the use of Wi-Fi functions.

Using an unprotected Wi-Fi network can expose your files and data to monitoring by unauthorized third parties. Be aware of the risks involved.

Step 1: Select a Media Server from the Camcorder’s Menu

1. While the camcorder is turned off, hold the [ ] button () pressed down. The thumbnails of clips and photos you have recorded are shown in index screens sorted by the type of recording.

2. Display the photo index screen.

2-1. Touch [ ].

2-2. Touch [Photos].

The photo index screen is displayed.

3. Press the [MENU] button.

4. Touch [ ] Wi-Fi Setup menu -⋗ [Media Server].

Step 2: Connect to an Access Point Using Wi-Fi

Connect to an access point.

If you have already completed the settings for connecting to an access point, proceed to Step 3: Playing Back Photo

If an access point has not been registered, an access point registration message will be displayed. Touch [ ].

1. Select the desired connection method.

You can select from the following four connection methods.

For more information on your access point, please refer to the access point’s instruction manual.

WPS* (button)	If your wireless router supports Wi-Fi Protected Setup (WPS), setup will be easy and require minimal configuring and no passwords. To check if your wireless router has a WPS button and for details about how to activate the Wi-Fi protected setup, refer to the instruction manual of your wireless router.
WPS* (PIN code)	Even if your wireless router does not have a dedicated WPS button, it may support WPS using a PIN code instead. For setup using a PIN code, you will need to know in advance how to activate the wireless router’s WPS function. For details refer to the instruction manual of your wireless router.
Searching for Access Points	If your access point does not support the WPS* function or you cannot activate it, you can have the camcorder search for access points in the area.
Manual Setup	If the access point you want to use has stealth mode activated and it cannot be automatically detected by the camcorder, you can enter all the necessary settings manually. This requires more advanced knowledge of Wi-Fi and network settings.

* WPS, which stands for Wi-Fi Protected Setup, is a standard that makes connecting to an access point easier.

If your wireless router is WPS-compatible, connecting the camcorder to it can be very easy. If you cannot successfully connect the camcorder using WPS, try using the [Search for Access Points] method.

2-a-1. [WPS: Button] method
2-b-1. [WPS: PIN Code] method
2-c-1. [Search for Access Points] method
2-d-1. [Manual Setup] method

Caution

Using the virtual keyboard

When you need to enter text for various settings, touch the text field and a virtual keyboard will appear on the screen. You must use the touch screen to operate the virtual keyboard. The illustrations below explain the various keys you can use.

: (Press to exit after entering the desired text.)

: Text field

: Letter/number keys

: / (Switch between letters and numbers/special characters.)

: Space key

: Deletes the character to the cursor’s left.

: / / Caps Lock. When the numerical keyboard is displayed, [#%?] switches between set 1 and set 2 of special characters.

: (Change the position of the cursor.)

Caution

General requirements

Correctly configured router that complies with the 802.11a/b/g/n protocol and is Wi-Fi certified (bears the logo shown below) and a home network.

The connection method you use will depend on the type and specifications of the access point and network you want to use. Note that using an unprotected Wi-Fi network can expose your data to monitoring by unauthorized third parties. Be aware of the risks involved.

2-a-1. [WPS: Button] method

Press and hold the WPS button on the access point.

Depending on the access point, the amount of time required may differ.

Make sure the router’s WPS function is activated.

2-a-2. Within 2 minutes, touch [OK] on the camcorder’s screen.

The camcorder will connect to the access point.

You can touch [Stop] and then [OK] to interrupt the Wi-Fi Protected Setup while it is in progress.

[Connected] will appear on the camcorder's screen and the connection will be established.

Proceed to Step3: Playing Back Photos

2-b-1. [WPS: PIN Code] method　

From a computer or similar device connected to the access point, use the Web browser to open the router’s WPS settings screen. After the 8-digit PIN code appears on the camcorder’s screen, enter it into your router’s WPS settings screen.

2-b-2. Within 2 minutes, touch [OK] on the camcorder’s screen.

The camcorder will connect to the access point.

You can touch [Stop] and then [OK] to interrupt the Wi-Fi Protected Setup while it is in progress.

[Connected] will appear on the camcorder's screen and the connection will be established.

Proceed to Step3: Playing Back Movies and Photos

Caution

The [WPS: Button] method may not work correctly if there are several active access points in the area. In such

case try using [WPS: PIN Code] or [Search for Access Points] instead.

2-c-1.　[Search for Access Points] method　

The camcorder will automatically detect access points in the vicinity. After you select the desired access point, you simply enter the password (encryption key) to connect the camcorder.

To enter text for the various settings, use the virtual keyboard.

2-c-2. Check the access point setting information.

Note the access point’s network name (SSID) and encryption key.

2-c-3. Select the desired access point

The SSID of detected access points will be displayed.

Touch [ ] / [ ] to go through the detected access points.

　Touch [OK].

2-c-4. Enter the encryption key

If the access point is encrypted, enter the encryption key (password) with the following procedure.

In the [Encryption Key] field, enter the encryption key.

Touch [OK].

2-c-5. Touch [OK].

[Connected] will appear on the camcorder's screen and the connection will be established.

Proceed to Step3: Playing Back Photos

Valid encryption keys vary depending on the encryption method.

-64-bit WEP encryption: 5 ASCII characters or 10 hexadecimal characters.

-128-bit WEP encryption: 13 ASCII characters or 26 hexadecimal characters.

-AES / TKIP encryption: 8 to 63 ASCII characters or 64 hexadecimal characters.

* Note: ASCII characters include the numbers 0 to 9, the letters a to z and A to Z and some punctuation marks and special symbols. Hexadecimal characters comprise the numbers 0 to 9 and the letters a to f and A to F.

2-d-1. Manual Setup　

Perform this procedure to manually configure the wireless connection settings. This may be necessary, for example, if your access point’s network name (SSID) cannot be detected due to the stealth function being enabled. Manual setup is for advanced users of Wi-Fi networks.

2-d-2. Enter the SSID.

Touch the [SSID] field.

Enter the SSID and then touch [Next].

2-d-3. Select the Authentication/Encryption Method

Touch the [Authentication/Encryption Method] field.

2-d-4. Touch the desired method.

If you selected [OPEN WEP], the WEP index is 1.

2-d-5. Enter the [Encryption Key]

In step 2-d-4., if you selected [OPEN NONE], entering the encryption key is not necessary.

Touch the [Encryption Key] field, and then enter the encryption key.

Touch [Next].

2-d-6. Select how to obtain the IP address.
Touch [Automatic] or [Manual].
If you selected [Automatic], proceed to Step 2-d-12

2-d-7. Set the [IP Address] manually.

Touch the [IP Address] field.

2-d-8. Touch [ ] / [ ] to change the value and then touch [OK].

Enter the following information using the procedure explained above for the IP Address.

2-d-9. Enter the Subnet Mask and touch [Next].

2-d-10. Enter the Default Gateway and touch [Next].

2-d-11. Enter the DNS Server information and touch [Next].

2-d-12. Save the settings.

Touch [OK].

[Connected] will appear on the camcorder's screen and the connection will be established.

Step 3: Playing Back Photos

1. Computer: Select your camcorder’s model number from the list of servers.

2. Computer: Select the folder for the desired memory card and play back the movies and photos.

3. Camcorder: Touch [End] when finished.

This concludes the procedure for using Wi-Fi to playback photos on a computer.

Caution

Observe the following precautions when transferring files. Failing to do so may interrupt the transfer and incomplete files may remain at the transfer destination.

- Do not open the double memory card slot cover.

- Do not disconnect the power source or turn off the camcorder.

If the file transfer is interrupted, select [New files] and perform the file transfer again.

If incomplete files remain at the transfer destination, check the content and make sure they are safe to delete before deleting them.

Caution

Depending on the access point’s settings and capability, playback may take time to start or may not appear smooth.

Touch [View Information] to see the access point’s SSID (network name), connection protocol, camcorder’s IP address and camcorder’s MAC address. From the information screen above, touch [Change Connection Point] to connect to a different access point.

Caution

When using the camcorder's Wi-Fi functions, do not cover the Wi-Fi antenna with your hand or other object. Covering it may interfere with wireless signals.

[[|G0062067||3]: Wi-Fi antenna

Do not open the recording media slot cover while using Wi-Fi functions.

Caution

XC10 Wireless Standard:

IEEE802.11b/g/n (2.4 GHz band)

IEEE802.11a/n (5 GHz band)

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

Wi-Fi Certified, WPA, WPA2, and the Wi-Fi Certified logo are trademarks of the Wi-Fi Alliance.

WPS as used on the camcorder's settings, onscreen displays and in this manual signifies Wi-Fi Protected Setup.

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