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PIXMA Pro9000 Mark II Support
FAQ and troubleshooting

Cleaning the Paper Feed Rollers

Content Id: 8200400100


Solution

The feed roller cleaning function allows you to clean the paper feed roller. Perform feed roller cleaning when there are paper particles sticking to the paper feed roller and paper is not fed properly.

The procedure for cleaning the feed rollers is as follows:

Roller Cleaning

1. Prepare the printer

Remove all sheets of paper from the paper source from which paper could not be properly fed.

2. Open the printer driver setup window

3. Click Roller Cleaning on the Maintenance tab

The Roller Cleaning dialog box opens.

4. Execute paper feed roller cleaning

Make sure that the printer is on and click OK.

Paper feed roller cleaning starts.

5. Complete paper feed roller cleaning

After the rollers have stopped, follow the instruction in the message, load three sheets of plain paper into the selected paper source of the printer, and click OK.

Paper will be ejected and feed roller cleaning will be completed.

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