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PowerShot G5 X Support
FAQ and troubleshooting

Installing the Software (PowerShot G9 X / PowerShot G5 X)

Content Id: 8202686200


Although a CD-ROM is not included with the camera, installers for software applications can be downloaded from the Canon website.

To install all the software applications, please use the [Easy Installation] method.

To select the applications to be installed, please use the [Custom Installation] method.

To install applications individually, please use the [Custom Installation] method.

Caution

Using the software, you can update to the latest version, and download new functions via the Internet (some software excluded). Be sure to install the software on a computer with an Internet connection so you can use this function.
Internet access is required to use this function, and any ISP account charges and access fees must be paid separately.
In this section, Windows 7 is used as an example. The on-screen displays and operations may differ depending on the operating system.
An account with Administrator privileges is required for installing and uninstalling software.
Installation may not be possible when security software is running.

[Easy Installation] Method

The [Easy Installation] method can be used to install all of the software.

Installation procedures are explained below.

1. With a computer connected to the Internet, access the Canon website and download the software.

Caution

[ Digital Camera Software 6.0 ] supports these camera models.
The file version is indicated by the number after the decimal point. This number increases as new versions are released.

*Software version information included here reflects current version information as of September 2015.

2. Double-click the downloaded file to open it.

3. The file will be extracted. Double-click the folder to open it.

4. Double-click [ CanonDCS6.x W.exe ].

5. The following screen will appear. Click [Run].

6. Select the area in which you live.

7. Select the country where you live, and then click [Next].

8. Select your language.

9. The screen below appears.

Click [Easy Installation].

10. Click [OK] when the following screen appears.

11. The confirmation screen for the software to be installed appears. Click [Install].

12. The following screen will appear. Read the content carefully, and click [Yes] if you agree to the terms.

Please note: It will not be possible to install the software if you do not click [Yes].

Caution

The [User Account Control] screen may be displayed depending on the computer model you use. In this case, please click [Yes].

13. The following screen appears. Please click [Yes].

14. Installation begins.

15. After installation has finished, click [Next].

16. The CANON iMAGE GATEWAY registration screen appears.

In this example [No, I will register later] has been selected, and [Next] has been clicked.

(To register in CANON iMAGE GATEWAY, select [Yes, I would] and complete the registration procedure.)

17. The following screen appears. Click [OK].

18. The following screen appears after installation has been completed. Please click [Finish].

Caution

If restating the computer is necessary, the [Restart] screen will be displayed. In this case, click [Restart] to restart the computer.

This completes the [Easy Installation] method for installing the software.

[Custom Installation] Method

The [Custom Installation] method can be used to select the software to be installed.

The custom installation method can also be used to reinstall applications such as Digital Photo Professional Ver.4.3 or CameraWindow 8.10.

[ Digital Camera Software 6.0 ] can be downloaded from the Canon website and used to install the applications shown in the table below.

Software ApplicationOverview
: Digital Photo ProfessionalBrowse, process and edit RAW images.
: CameraWindowImport images to your computer.
: Map UtilityUse a map to view GPS information that has been added to images.
*1: [Image Transfer Utility] is installed together with [CameraWindow] automatically.

Installation procedures are explained below.

1. With a computer connected to the Internet, access the Canon website and download the software.

Caution

[ Digital Camera Software 6.0 ] supports these camera models.
The file version is indicated by the number after the decimal point. This number increases as new versions are released.

*Software version information included here reflects current version information as of September 2015.

2. Double-click the downloaded file to open it.

3. The file will be extracted. Double-click the folder to open it.

4. Double-click [ CanonDCS6.x W.exe ].

5. The following screen will appear. Click [Run].

6. Select the area in which you live.

7. Select the country where you live, and then click [Next].

8. Select your language.

9. The screen below appears.

Click [Custom Installation].

10. Click [OK] when the following screen appears.

11. Select the software to be installed.

: Append the desired applications with a .

: After selecting all the desired applications, please click [Next].

12. The confirmation screen for the software to be installed appears. Click [Install].

13. The following screen will appear. Read the content carefully, and click [Yes] if you agree to the terms.

Please note: It will not be possible to install the software if you do not click [Yes].

Caution

The [User Account Control] screen may be displayed depending on the computer model you use. In this case, please click [Yes].

Caution

When installing [Camera Window] the following screen will also be displayed. Click [Yes].

14. Installation begins.

15. After installation has finished, click [Next].

16. The CANON iMAGE GATEWAY registration screen appears.

In this example [No, I will register later] has been selected, and [Next] has been clicked.

(To register in CANON iMAGE GATEWAY, select [Yes, I would] and complete the registration procedure.)

17. The following screen appears. Click [OK].

18. The following screen appears after installation has been completed. Please click [Finish].

Caution

If restating the computer is necessary, the [Restart] screen will be displayed. In this case, click [Restart] to restart the computer.

This completes the [Custom Installation] method for installing the software.

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