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Issue
Cause and solution
Print Head nozzles are clogged
See [ Printing the Nozzle Check Pattern ] and perform any necessary maintenance operation.
Cause and solution
FINE Cartridge is not installed properly / There is no ink left
Remove the FINE Cartridge, then reinstall it.
Small dusts may be stuck between the contact points. In this case, the print result may be improved by reinstalling the FINE Cartridge.
Also, check that the protective tape (A) is removed.
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
1. Make sure that the machine is turned on.
2. Start Print Head Cleaning.
(1) Press the Menu button repeatedly until MAINTENANCE appears.
(2) Press the or button to select CLEANING, then press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head Cleaning finishes. This takes about 50 seconds.
3. Confirm the condition of the Print Head.
When Print Head Cleaning finishes, the LCD returns to the standby mode.
Print the nozzle check pattern to check the print head condition.
Caution
If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep Cleaning.
See[ Print Head Deep Cleaning ].
If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary.
1. Make sure that the machine is turned on.
2. Start Print Head Deep Cleaning.
(1) Press the Menu button repeatedly until MAINTENANCE appears.
(2) Press the 
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about one minute.
3. Confirm the condition of the Print Head.
(1) Print the nozzle check pattern to check the print head condition.
See[ Printing the Nozzle Check Pattern ].
(2) If the problem is not resolved, perform Print Head Deep Cleaning again.
(3) If this does not solve the problem, a FINE Cartridge may have run out of ink. Replace it with a new one.
See[ Replacing FINE Cartridges ].
When FINE Cartridges run out of ink, replace them using the following steps.
Caution
Handling FINE Cartridges
(A) Electrical Contacts
(B) Print Head Nozzles
Caution
1. Make sure that the machine is turned on, lift the Scanning Unit (Printer Cover) with both hands, then pull the Scanning Unit Support (A) down into place.
The FINE Cartridge Holder moves to the left.
Caution
Caution
If the Scanning Unit (Printer Cover) is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right. Close and reopen the Scanning Unit (Printer Cover) to return the holder to the left.
2. Remove the empty FINE Cartridge.
(1) Push down the FINE Cartridge.
(2) Remove the FINE Cartridge.
Caution
3. Prepare the replacement FINE cartridge.
(1) Unpack a new FINE Cartridge and remove the orange protective tape (A) gently.
Caution
4. Install the FINE Cartridge.
(1) Insert a new FINE Cartridge all the way into the appropriate slot.
The Black FINE Cartridge should be installed into the left slot (
(2) Push up the FINE Cartridge until it clicks into place.
Caution
The machine cannot be used unless both the FINE Cartridges are installed.
5. Lift the Scanning Unit (Printer Cover) slightly to set the Scanning Unit Support back to its original position, and then gently close the Scanning Unit (Printer Cover).
Caution
Be sure to hold the Scanning Unit (Printer Cover) firmly, and be careful not to get your fingers caught.
Caution