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Issue
Cause and solution
Check 1: Is the Power lamp off?
Check if the Power lamp is lit blue.
The Print Head Holder will not move unless the power is on. If the Power lamp is off, close the Scanning Unit (Cover) and turn the machine on.
While the Power lamp is flashing blue, the machine is initializing. Wait until the Power lamp stops flashing and remains lit blue, and then open the Scanning Unit (Cover) again.
Cause and solution
Check 2: Is an error message displayed on the LCD?
Close the Scanning Unit (Cover), confirm the number of times the Alarm lamp is flashing, take the appropriate action to resolve the error, and then reopen it. For details on how to resolve the error, see [ An Error Message Is Displayed on the LCD ].
Cause and solution
Check 3: Has the Scanning Unit (Cover) been left open for 10 minutes or longer?
If the Scanning Unit (Cover) is left open for more than 10 minutes, the Print Head Holder moves to the right to prevent the Print Head from drying out. Close and reopen the Scanning Unit (Cover) to return the Print Head Holder to the center.
Cause and solution
Check 4: Has the machine been printing continuously for a long period?
Close the Scanning Unit (Cover), wait a while, then reopen it.
If the machine has been printing continuously for a long time, the Print Head Holder may not move to the center since the Print Head may overheat.
Caution