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PIXMA iP100 Support
FAQ and troubleshooting

Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned

Content Id: 8200053800


Issue

Cause and solution

The media is loaded with the wrong side facing upwards

When using paper with one printable surface, make sure the paper is loaded with the printable side facing up.

Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.

Refer to the instruction manual supplied with the paper for detailed information on the printable side.

Cause and solution

Ink tank is empty

Open the Print Head Cover of the printer to confirm how the ink lamps light or flash, and then take the appropriate action depending on the error condition. For details, see [ Getting the Ink Status Information ].

Cause and solution

Inappropriate Paper Thickness Lever setting

Adjust the position of the Paper Thickness Lever according to the type of paper you are printing on.

See [ Printing Media ].

Depending on the printing content, the printing surface may become scratched or the corners or edges of the paper may become smudged even for the types of paper to set the lever to the right. In this case, set the Paper Thickness Lever to the left.

* Reset the Paper Thickness Lever to the right when you finish printing. If the lever is not set back to the right, the inside of the printer is more likely to get dirty due to the wider clearance between the print head and the loaded paper. It may also reduce print quality.

Cause and solution

Print Head nozzles are clogged

See [ Printing the Nozzle Check Pattern ] [ Print Head Cleaning ] [ Print Head Deep Cleaning ] and perform any necessary maintenance operation.

Cause and solution

Print Head is misaligned

If you did not align the Print Head after installation, straight lines may be printed misaligned. Make sure to align the Print Head after you install it.

See [ Automatic Print Head Alignment ] and perform Automatic Print Head Alignment. If this does not solve the problem, see [ Manual Print Head Alignment ].

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