Issue
You cannot receive faxes.
Machine does not switch automatically between telephone and fax calls.
You cannot receive faxes and an error report is printed.
Cause and solution
If you cannot receive faxes, check the following.
Cause and solution
Is the telephone cable connected properly?
Make sure the cable is connected properly. (See "Connecting a Telephone Line.")
Cause and solution
Is the machine set to receive faxes automatically?
Make sure that the <RX Mode> is set to <Auto>, <Fax/Tel Auto Switch>, or <Answering Machine>. If you have set <Answering Machine>, confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded. (See "Selecting the Receive Mode that Suits Your Needs.")
Cause and solution
Are documents stored in memory, leaving little or no memory available?
If ⋖Memory Lock Settings⋗ in ⋖Communication Management Settings⋗ in ⋖System Settings⋗ of the setting menu is set to ⋖On⋗, follow the procedures below to output the documents in memory.
Print, send, or delete any documents stored in memory. For instructions on how to check or delete jobs stored in memory, see "Checking and Deleting Documents in Memory."
Cause and solution
1. Press [
2. Select <System Settings> using [
3. Select <Communication Management Settings> using [
4. Select <Memory Lock Settings> using [
When <Memory Lock PIN> is set, enter the number using the numeric keys and press [OK].
5. Select <Off> using [
Fax documents saved in the memory are combined and printed.
6. Press [
Cause and solution
Has an error occured during reception?
Cause and solution
Is paper loaded in the machine?
Make sure paper is loaded in the machine. (See "Loading Paper into the Paper Cassette.")