XF405 XF400 Support

FAQ and troubleshooting

Recording Via the Browser Remote Application on Your Smartphone

Content Id: 8203604100

Solution

Starting Browser Remote
Browser Remote Onscreen Controls and Displays
The Main Remote Recording Screen: Detailed Camcorder Settings
Finished using Browser Remote

After connecting the camcorder to a Wi-Fi network, you can operate the camcorder remotely via Browser Remote, a Web browser application that can be accessed using the Web browser on network devices*. Using Browser Remote, you can check the camcorder's live view image and control various recording settings. On the Browser Remote screen, you can also check the remaining recording time on the SD card, remaining battery charge and the camcorder’s time code.

* For details about compatible devices, operating systems, Web browsers, etc., please visit your local Canon website.

Caution

The procedure is shown on a XF405 for the purposes of explanation. The position and shape of the operation buttons, screens displayed, and setting items may differ according to the model you use.

In this article, smartphones and tablets are collectively referred to as "smartphones".

Starting Browser Remote

After completing the network connection, you can start the Browser Remote application on the Web browser* of any network device** connected to the same network.

* A Web browser that supports JavaScript and is enabled to accept cookies is required.

**For details about compatible devices, operating systems, Web browsers, etc., please visit your local Canon website.

[Before using the network functions]

The instructions in this chapter assume you already have a correctly configured and working network, network device(s) and/or Wi-Fi access point. If necessary, refer to the documentation provided with the network devices you plan to use.

Configuring the network settings requires adequate knowledge about configuring and using wired Wi-Fi networks. Canon cannot provide support regarding network configurations.

Caution

: Wi-Fi antenna

About the Wi-Fi antenna: When using the camcorder's Wi-Fi functions, do not cover the Wi-Fi antenna with your hand or other object. Covering it may interfere with wireless signals.

Do not lay cables connected to the SDI OUT terminal (

only) or HDMI OUT terminal near the Wi-Fi antenna. Doing so may negatively affect the wireless communication over Wi-Fi.

Do not open the SD card compartment cover while using network functions.

Caution

Data transmitted over networks is not encrypted.

Canon shall not be liable for any loss of data or damage resulting from incorrect network configuration or settings. Additionally, Canon shall not be liable for any loss or damage caused by the use of network functions.

Using an unprotected Wi-Fi network can expose your data to monitoring by unauthorized third parties. Be aware of the risks involved.

Preparations on the Camcorder

1. Using the Camera Access Point.

Caution

[Camera Access Point]

In this mode the camcorder itself serves as a wireless access point to which other Wi-Fi-enabled devices can connect. Initially, basic settings for a Camera Access Point connection (network name (SSID), password) are already saved under network configuration profile. You can use the default settings to connect immediately to the camcorder or follow the procedure below if you wish to change the settings.

2. Press the [MENU] button.

3. Touch [ System Setup ] -⋗ [Network Settings].

4. Touch [Activate].

5. Touch [Browser Remote].

6. Touch [ ].

Caution

With Camera Access Point connections, the camcorder will start functioning as a wireless access point. With Ethernet connections, connect the camcorder to the desired network using an Ethernet cable.

The connection type icon and

will appear at the right of the screen. When the icons turn white, the camcorder is ready to accept commands from the Browser Remote application.

7. If necessary, display the camcorder's settings to complete the connection.

Touch [System Setup ] -⋗ [View Information].

The current Browser Remote and network settings will be displayed. If necessary, touch [

] / [

] to scroll up/down.

You will need the camcorder's SSID (network name) to connect a Wi-Fi device using a Camera Access Point connection. You will need the camcorder's URL to use the Browser Remote application.

8. Touch and then to close the menu.

On the Smartphone

Connect the Smartphone to the camcorder.

9. Activate Wi-Fi in the settings screen.

Detected networks appear on the screen.

10. Touch the SSID (network name) that matches the one displayed on the camcorder's screen.

11. Enter the password displayed on the camcorder's screen to establish a connection.

Caution

Entering the password is necessary only the first time you use this function.

12. Start the Web browser on the Smartphone.

13. Enter the camcorder’s URL () exactly as shown on the camcorder's information screen.

The Browser Remote screen will appear.

While Browser Remote is correctly connected to the camcorder, the network connection indicator’s

(

) will keep turning on and off in a loop.

If the camcorder's ID (

) was set, it will appear on the Browser Remote screen while live view is not activated.

14. Select the language for Browser Remote.

Touch the language selection icon

and select the desired language from the list. The language selected applies mainly to the messages displayed in the application. The application's buttons are displayed in English only, regardless of the language selected.

Caution

The live view image will not be displayed in Browser Remote while color bars are displayed on the camcorder.

Depending on the network used and the strength of the Wi-Fi signal (for Wi-Fi connections), you may notice delays in the refreshing of the live view image and other settings.

If Browser Remote is set to a language other than the language used on the network device, the application may not be displayed correctly.

Browser Remote Onscreen Controls and Displays

The Browser Remote application has 2 screens. The main screen, [ ], is used for controlling the camcorder remotely in recording mode. The basic screen, [ ], allows users only to zoom or start/stop recording using a smartphone or other device with a small screen.

The following sections explain how to use the Browser Remote controls. For detailed information and applicable restrictions about the functions themselves, please refer to each function’s explanation.

Caution

Browser Remote does not support multi-touch gestures.

The Main Remote Recording Screen [

]

When using a computer, tablet and other devices with larger screens, this screen offers all the controls available for operating the camcorder remotely via Browser Remote.

	Live view screen* Shows the camcorder's live view image. When the live view image is not turned on, the camcorder ID will appear here. The camcorder's live view image will not be displayed when the camcorder is set to internal recording with a video configuration of 3840x2160 at 59.94P/50.00P, and [ Display Setup ] -> [HDMI Max Resolution] is set to [3840x2160].	Language selection
	Information about the recording* : Dual recording. STBY , REC : Recording command. , : Slow & fast motion recording. : Pre-recording. 0000x0000: Resolution.	Key lock button Touch the icon to lock the Browser Remote screens in order to prevent settings from being changed inadvertently.
	Connection indicator* While Browser Remote is correctly connected to the camcorder, the dots will keep turning on and off in a loop.	SD cards and approximate remaining recording time* The currently selected SD card is indicated with a mark next to the icon. Remaining recording times are approximate and calculated based on the current video configuration used.
	[LIVE VIEW] button Touch the button to display the camcorder's live view image on the Browser Remote screen.	[SLOT SELECT] button Touch the button to select the other SD card when both SD card slots contain a card.
	[ Touch Focus] button Touch the button to unlock (enable) the touch focus mode.	Shooting mode / Infrared recording / AUTO mode When infrared recording is activated or the camcorder is set to mode, the shooting mode cannot be selected.
	[REC] button Touch the button to start recording. While recording, the center of the button turns red. Touch the button again to stop recording.	Current camcorder settings This panel displays an overview of the camcorder settings currently used. You can change these settings with the controls in the detailed camcorder settings panel (16) on the right. [ND] : ND filter [WB] : White balance [Shutter] : Shutter speed [Iris] : Aperture value [ ] : Exposure compensation [Gain] : Gain value
	Browser Remote screen selection Touch [ ] to open the main remote recording screen or [ ] to open the basic screen for devices with a small screen.	Time code and recording operation (same as on the camcorder)
	Remaining battery charge*	Detailed camcorder settings panel Touch one of the tabs at the bottom to select the camcorder settings you wish to adjust: [White Balance] : White balance mode and related settings. [Exposure] : Exposure related settings - aperture, shutter speed and gain. [Focus/Zoom] : Focus related settings and zoom operations.
* Onscreen display/indication only. The content or value cannot be changed using Browser Remote.

The Basic Screen [

]

When using a smartphone or other device with a smaller screen, this screen offers only a small live image screen for final confirmation, zoom controls () and the [REC] button () to start and stop recording.

Caution

To open the basic screen, touch the [

] icon at the top of the Browser Remote screen.

The Main Remote Recording Screen: Detailed Camcorder Settings

The following sections explain how to use the controls in the detailed camcorder settings panel. For detailed information and applicable restrictions about the functions themselves, please refer to each function's explanation.

To change the white balance

Touch the [White Balance] tab in the detailed camcorder settings panel.

1. Automatic white balance button

Touch [ ] to set the camcorder to auto white balance (AWB) mode.

2. Custom white balance buttons

Touch [ ] or [ ].

Caution

To register a custom white balance: Point the camcorder at a gray card or white object with no pattern so it fills the center of the live view screen and touch [ ]. Use the same lighting conditions you plan to use when recording. During the procedure, the icon in the button will flash quickly. When it stops flashing, the procedure is completed and the custom white balance will be applied.

3. Preset white balance settings

Touch [ ] or [ ].

4 Color temperature setting

Touch [ ]. Touch the color temperature button on the right, select the desired value from the list and then touch [ ].

To change exposure-related settings

Touch the [Exposure] tab in the detailed camcorder settings panel.

1. [Mode] (shooting mode) button

Touch the button, touch the icon of the desired shooting mode and then touch [ ].

2. ND Filter buttons

Touch [–] or [+] to change the density of the ND filter (displayed above the buttons). You can also touch the current ND filter setting, select the desired setting from the list (or touch [–] / [+]) and then touch [

3 Aperture related buttons

Touch [–] or [+] to change the aperture value (displayed above the buttons). You can also touch the current aperture value, select the desired value from the list (or touch [–] / [+]) and then touch [

4. Shutter speed related buttons

Touch [–] or [+] to change the shutter speed (displayed above the buttons). You can also touch the current shutter speed value, select the desired value from the list (or touch [–] / [+]) and then touch [

5. Gain related buttons

Touch [–] or [+] to change the gain value (displayed above the buttons). You can also touch the current gain value, select the desired value from the list (or touch [–] / [+]) and then touch [

6. Exposure adjustment buttons

Touch [–] or [+] to compensate the exposure. You can also touch the current exposure compensation value, select the desired value from the list (or touch [–] / [+]) and then touch [ ].

If necessary, touch [ ] to lock the exposure.

To adjust the focus and use focus-related functions

Touch the [Focus | Zoom] tab in the detailed camcorder settings panel.

1. Focus mode button

2. [Focus Guide] (Dual Pixel Focus Guide function) button

3. Manual focus buttons

Manual focus

1. Touch the focus mode button, touch [MF] and then touch [ ].

Caution

Touch [AF] to return the camcorder to continuous AF.

2. Touch one of the manual focus buttons on the [Near] side to focus closer or one of the buttons on the [Far] side to focus farther away. There are three levels of adjustment - [ ] / [ ] is the smallest and [ ] / [ ] the largest.

Focus guide

1. In manual focus mode, touch the [Focus Guide Off] button.

2. Touch [On] to display the focus guide and then touch [ ].

Touch focus

In autofocus mode, you can touch on a subject that appears in the Browser Remote’s live view screen in order to select it for focusing.

1. Make sure the touch focus function has been unlocked and the icon appears in the button.

2 Touch the desired subject in the live view screen.

Depending on the focus mode used, an AF frame will appear on the selected subject.

Adjusting the zoom

Touch the [Focus | Zoom] tab in the detailed camcorder settings panel.

: Manual zoom buttons

: Fixed zoom positions

1. Touch one of the fixed zoom position buttons on the [Tele] side to zoom in or one of the buttons on the [Wide] side to zoom out.

Caution

You can also touch the manual zoom buttons [

] / [

Caution

When using a slow zoom speed, it may take some time until the lens starts moving.

Finished using Browser Remote

When you have finished using Browser Remote, turn it off on the camcorder.

1. Press the [MENU] button.

2. Touch [ System Setup ] -⋗ [Network Settings].

3. Touch [Activate].

4. Touch [Off].

5. Touch -⋗ .

Caution

The network icons will turn yellow and then disappear from the screen and the connection with the application will be terminated.

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