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Canon EOS 800D
EOS 800D Support
FAQ and troubleshooting

System Requirements for Applications

Content Id: 8203456100


Windows

Software
Digital Photo Professional 4.6.10EOS Utility 3.6.0Picture Style Editor 1.18.10
Supported OsesWindows 10, Windows 8.1, Windows 8, Windows 7(*)
* With Microsoft .NET Framework 4.5 installed
Windows 10
Windows 8.1
Windows 8
Windows 7 (All 32-bit/64-bit systems except for Starter Edition)
Windows 10 (All 32-bit/64-bit systems)
Windows 8.1 (All 32-bit/64-bit systems)
Windows 8 (All 32-bit/64-bit systems)
Windows 7 (All 32-bit/64-bit systems expect for Starter Edition)
Supported ComputersPC with one of the above OS preinstalled (Upgraded machines not supported)PC with one of the above OS preinstalled and a USB port as a standard feature (Upgraded machines not supported)
.NET Framework 4.5 or later is required.*
*.NET Framework is Microsoft software. It is installed together with EOS Utility.
One of the supported OSes listed above must be pre-installed.
CPUIntel® Core™ 2 Duo 2.0 GHz or higher (recommended Intel® Core™ i series or later)Intel® Pentium® 1.6GHz or fasterIntel® Pentium 1.6 GHz or faster (Intel® Core™2 Duo or faster is recommended.)
RAM2.0 GB or more of RAM (4.0 GB or more recommended)•1 GB or greater
•2 GB or greater (Windows 10 64-bit / Windows 8.1 64-bit / Windows 8 64-bit / Windows 7 64-bit)
•1 GB or greater
•2 GB or greater (Windows 10 64-bit / Windows 8.1 64-bit / Windows 8 64-bit / Windows 7 64-bit)
Hard disk driveInstallation: Min. 300 MB of available space
Operation: Min. 600 MB of available space
DisplayResolution: 1,024 x 720 or more (1,600 x 1,200 or more recommended)
Colors: 16-bit color (65,536 colors) or more
Screen Resolution: 1,024x768 pixels or more
Screen colors: Medium (16-bit) or more
Screen Resolution: 1,024x720 pixels or more
Color Quality: Medium (16-bit) or more

Caution

Digital Photo Professional 4.6.10

- The recipes in Digital Photo Professional 4-series cannot be used interchangeably with the recipes in Digital Photo Professional 1 through Digital Photo Professional 3.

- Digital Photo Professional 4-series and Digital Photo Professional 3.15 can be simultaneously installed to one computer.

- Use of the Digital Photo Professional on a PC with 32-bit OS is subject to some restrictions on the operation. For details, refer to the Digital Photo Professional Instruction Manual.

- Improved the display speed by using a graphics processor (GPU) to process images for preview in 64-bit OS (32-bit OS not supported). For converting and saving, and printing, the conventional CPU processing is used.

To use this function, a GPU that has 1.0GB or more of built-in video memory and that supports CUDA (Compute Capability 2.0 or later) made by NVIDIA is required.

EOS Utility 3.6.0

- EOS Utility 3-series and EOS Utility 2.14 can be simultaneously installed to one computer.(When installing EOS Utility 3-series, EOS Utility 2.x will also be updated to the newest version.)

- When any model other than EOS Kiss X9i / EOS REBEL T7i / EOS 800D, EOS 9000D / EOS 77D, EOS M6, EOS-1D X Mark II, EOS-1D X, EOS-1D C, EOS M5, EOS M3, EOS M10, EOS Kiss X8i / EOS REBEL T6i / EOS 750D, EOS Kiss X80 / EOS REBEL T6 / EOS 1300D, EOS 80D, EOS 8000D / EOS REBEL T6s / EOS 760D, EOS 7D Mark II, EOS 6D, EOS 5DS R, EOS 5DS, EOS 5D Mark IV, EOS 5D Mark III is connected, EOS Utility 2.14 will be started.

- To download a GPS log file using EOS Utility, use Map Utility 1.8.0 or later for EOS Kiss X9i / EOS REBEL T7i / EOS 800D, EOS 9000D / EOS 77D, EOS M6, use Map Utility 1.7.2 or later for EOS M5, EOS 5D Mark IV, use Map Utility 1.7.0 or later for EOS-1D X Mark II, use Map Utility 1.5.3 or later for EOS 7D Mark II, and use Map Utility 1.4 or later for EOS 6D.

Picture Style Editor 1.18.10

To apply the Picture Style files you created to RAW images, please use the latest version of Digital Photo Professional. Also, to apply Picture Style files to EOS / PowerShot cameras, please use the latest version EOS Utility / CameraWindow DC.

Macintosh

Software
Digital Photo Professional 4.6.10EOS Utility 3.6.10Picture Style Editor 1.18.10
Supported OsesOS X 10.10, 10.11, macOS 10.12OS X 10.10, 10.11, macOS 10.12OS X 10.10, 10.11, macOS 10.12

Disks that are formatted with the Unix File System (UFS) are not supported.
Supported ComputersPC with one of the above OS preinstalled (Upgraded machines not supported)Macintosh with one of the above OS installed and a USB port as a standard featureMacintoshes with an OS above pre-installed
CPUIntel® Core™ 2 Duo 2.0 GHz or higher (recommended Intel® Core™ i series or later)Intel® ProcessorsIntel® Processor (Intel® Core™2 Duo or faster is recommended.)
RAM2.0 GB or more of RAM (4.0 GB or more recommended)2 GB or greater2 GB or greater
Hard disk driveInstallation: Min. 300 MB of available space
Operation: Min. 600 MB of available space
DisplayResolution: XGA (1,024 x 768) or more (1,600 x 1,200 or more recommended)
Colors: 16-bit color (65,536 colors) or more
Screen Resolution: 1,024x768 pixels or more
Colors: Approx. 32,000 colors or more
Screen Resolution: 1,024x768 pixels or more
Color Quality: Approx. 32,000 colors or more

Caution

Digital Photo Professional 4.6.10

- The recipes in Digital Photo Professional 4-series cannot be used interchangeably with the recipes in Digital Photo Professional 1 through Digital Photo Professional 3.

- Digital Photo Professional 4-series and Digital Photo Professional 3.15 can be simultaneously installed to one computer.

- Improved the display speed by using a graphics processor (GPU) to process images for preview. For converting and saving, and printing, the conventional CPU processing is used.To use this function, a GPU that has 1.0GB or more of built-in video memory and that supports CUDA (Compute Capability 2.0 or later) made by NVIDIA is required.

In addition, the latest driver made by NVIDIA must be installed.

EOS Utility 3.6.10

- EOS Utility 3-series and EOS Utility 2.14 can be simultaneously installed to one computer.(When installing EOS Utility 3-series, EOS Utility 2.x will also be updated to the newest version.)

- When any model other than EOS Kiss X9i / EOS REBEL T7i / EOS 800D, EOS 9000D / EOS 77D, EOS M6, EOS-1D X Mark II, EOS-1D X, EOS-1D C, EOS M5, EOS M3, EOS M10, EOS Kiss X8i / EOS REBEL T6i / EOS 750D, EOS Kiss X80 / EOS REBEL T6 / EOS 1300D, EOS 80D, EOS 8000D / EOS REBEL T6s / EOS 760D, EOS 7D Mark II, EOS 6D, EOS 5DS R, EOS 5DS, EOS 5D Mark IV, EOS 5D Mark III is connected, EOS Utility 2.14 will be started.

- To download a GPS log file using EOS Utility, use Map Utility 1.8.0 or later for EOS Kiss X9i / EOS REBEL T7i / EOS 800D, EOS 9000D / EOS 77D, EOS M6, use Map Utility 1.7.2 or later for EOS M5, EOS 5D Mark IV, use Map Utility 1.7.0 or later for EOS-1D X Mark II, use Map Utility 1.5.3 or later for EOS 7D Mark II, and use Map Utility 1.5.2 or later for EOS 6D.

Picture Style Editor 1.18.10

To apply the Picture Style files you created to RAW images, please use the latest version of Digital Photo Professional. Also, to apply Picture Style files to EOS / PowerShot cameras, please use the latest version EOS Utility / CameraWindow DC.

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