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PIXMA MX860 Office Support
FAQ and troubleshooting

Preparation for Setup

Content Id: 8200258100


To use the machine by connecting it to a computer, software including the drivers needs to be copied (installed) to the computer's hard disk, and setting configured

according to the connection method. In addition, configure the machine's LAN settings to connect to the network. Read the following carefully before starting setup.

Notes on Setup

Quit all running applications before installation.
Log into a user account with the administrator privilege.
Do not switch user accounts during installation.
It may be necessary to restart your computer during the installation process. Follow the on-screen instructions and click OK, and do not remove the Setup CD-ROM during restarting. The installation resumes from where it left off when your computer has been restarted.
Since Mac OS 9, Mac OS X Classic environments, Mac OS X v.10.3.8 or earlier are not supported.

Notes on Network Connection

Before connecting the machine to the network, confirm that configuration of the computer and network devices (router, access point, etc.) complete, and that the computer can connect to the network.
For information on how to confirm the settings of the access point, refer to your access point's instruction manual or contact its manufacturer. For example,

- Disable Stealth (closed network) function

- Confirm MAC address

- Disable the access point's IP address

The configuration, router functions, setup procedures and security functions of the network device vary depending on your environment. For details, refer to your device's instruction manual or contact its manufacturer.
If the firewall function of your security software is turned on the warning message may appear that Canon software is attempting to access the network.

If the warning message appears, set the security software to always allow access.

In an office setup, consult your network administrator.

Note on Wired LAN Connection

A router and LAN cable are required to connect the machine to a wired LAN.

These must be purchased separately.

Notes on Wireless LAN Connection

Ad-hoc mode is not supported.
If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
The machine may communicate with other access points used in the vicinity.
The machine supports WPS (Wi-Fi Protected Setup) and WCN (Windows Connect Now) in addition to the conventional wireless LAN settings. As for WCN, "WCN-UFD" that requires a USB flash drive is supported.
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