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PIXMA MX350 Office Support
FAQ and troubleshooting

How to perform the wireless LAN setup using WCN connection (Windows)

Content Id: 8200685900


Wireless Setup

Caution

Before connecting the machine to the network, the computer needs to be connected to the network. Make sure that configuration of the computer and access point or router is complete.

Add (connect) the machine to the network.

A: Internet

B: Access point or wireless router, etc.

- Notes on Wireless Connection

The configuration, router functions, setup procedures and security settings of the network device vary depending on your system environment. For details, refer to your device's instruction manual or contact its manufacturer.
In an office setup, consult your network administrator.
If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
The machine cannot be used over a wireless and wired connection at the same time.
If an error message appears or if you have trouble with the network connection, refer to the printed manual: Network Setup Troubleshooting.

An "Ad-hoc connection," which establishes a direct connection to the computer over a wireless connection without using an access point, is not supported. Be sure to prepare an access point.

Wireless Setup Using WCN (Windows Connect Now)

Read this section only when setting up a wireless connection by using the WCN (Windows Connect Now) function of Windows 7/Windows Vista.

Proceed with the setup according to your operating system.

Windows Vista -⋗ Go to 1-A

Windows 7 -⋗ Go to 1-B

Caution

Before setting up by using the WCN, establish wireless communication between the computer and the access point.
Canon assumes no responsibility for any damage or loss of data stored on your USB flash drive regardless of the cause even within the warranty period.
If your USB flash drive cannot be attached to the Direct Print Port of the machine, a commercial extension cord (for USB flash drives) may be required.
Operation may not be guaranteed depending on your USB flash drive.
USB flash drives with security enabled may not be used.

Caution

The machine supports "WCN-UFD".

1-A Windows Vista

Windows 7 -⋗ 1-B

(1) From the Start menu of the Windows side, click Network.

The Network folder opens.

(2) Click Add a wireless device on the menu.

The Add a wireless device to the network screen will be displayed.

(3)

Click I want to add a wireless device or computer that is not on the list, using a USB flash drive.

(4)

Click Add the device or computer using a USB flash drive.

(5)

From the list, select the network name (SSID), then click Next.

Caution

If the User Account Control dialog box appears, click Continue. If the same dialog box reappears in subsequent steps, click Continue.

(6)

Connect the USB flash drive to the computer, make sure that the drive name is displayed, then click Next.

(7)

When the above screen appears, remove the USB flash drive from the computer, then click Close.

-⋗ Go to 2

1-B Windows 7

(1)

Click Start ⋗ Control Panel ⋗ View network status and tasks ⋗ Manage wireless networks.

(2)

Select the network name (SSID) from the list and right-click it, then select Properties.

(3)

Select Copy this network profile to a USB flash drive.

Follow the on-screen instructions to connect the USB flash drive to the computer.

(4)

When the above screen appears, remove the USB flash drive from the computer, then click Close.

-⋗ Go to 2

2

Press the Setup button (A).

The Setup menu screen is displayed.

3

Use the or button (B) to select Wireless LAN setup, then press the OK button.

4

Use the or button (C) to select Yes, then press the OK button.

When wireless connection is enabled, the Wi-Fi lamp (D) lights blue.

5

Select Other setup, then press the OK button.

6

Select WCN, then press the OK button.

7

Connect the USB flash drive to the Direct Print Port (USB connector) (E) on the front of the machine, then press the OK button.

8

When the above screen appears, press the OK button, then remove the USB flash drive from the machine.

The Setup menu screen returns.

9

Press the COPY button (F).

The copy standby screen is displayed.

Install the Software (Network Connection)

To use the machine by connecting it to a computer, software including the drivers needs to be copied (installed) to the computer's hard disk. The installation process takes about 20 minutes. (The installation time varies depending on the computer environment or the number of application software to be installed.)
Screens are based on Windows Vista Ultimate.

Caution

Quit all running applications before installation.
Log on as the administrator (or a member of the Administrators group).
Do not switch users during the installation process.
Internet connection may be required during the installation. Connection fees may apply. Consult the internet service provider.
It may be necessary to restart your computer during the installation process. Follow the on-screen instructions and do not remove the Setup CD-ROM during restarting. The installation resumes once your computer has restarted.
If the firewall function of your security software is turned on, a warning message may appear that Canon software is attempting to access the network. If such a warning message appears, set the security software to always allow access.

- Easy-WebPrint EX

If you are using Internet Explorer 7 or later, you can use the Web print software Easy-WebPrint EX. An internet connection is required for installation.

1

Turn on the computer, then insert the Setup CDROM into the CD-ROM drive.

If you are using Windows, the setup program starts automatically.

Caution

If the program does not start automatically, double-click the CD-ROM icon in Computer or My Computer. When the CD-ROM contents appear, double-click MSETUP4.EXE.

2 Windows 7/Windows Vista

Windows XP/Windows 2000 -⋗ 3

Click Run Msetup4.exe on the AutoPlay screen, then click Continue or Yes on the User Account Control dialog box.

If the User Account Control dialog box reappears in following steps, click Continue or Yes.

3

Select your place of residence, then click Next.

Caution

If the Select Language screen appears, select a language, then click Next.

4

Select a country or region, then click Next.

Caution

Displayed only when Europe, Middle East, Africa or Asia is selected on the screen in 3.

5

Click Easy Install.

The drivers, application software, and on-screen manuals are installed all together.

Caution

If you want to select particular items to install, click Custom Install.

- For Windows 7/Windows Vista SP1 or later

You can install the XPS Printer Driver from Custom Install. When installing the XPS Printer Driver, select the MP Drivers at the same time.

6

Click Install.

Caution

To install Easy-WebPrint EX, you need to connect your computer to the internet at this stage. (Internet Explorer 7 or later is required.) If an internet connection is not available, it is also possible to install this software later.

7

Select Use the printer on network, then click Next.

Follow any on-screen instructions to proceed with the software installation.

8

When the Printer Detection screen appears, click Next.

Caution

If the Printer Connection screen appears instead of the screen above, the connection method is not correctly selected in 7.

- Click Cancel and start again from 6, then be sure to select Use the printer on network in 7.

9

When the Detected Printers List dialog box appears, select Canon MX350 series, then click Next.

Caution

If the machine is not detected, Check Printer Settings dialog box is displayed. Refer to the printed manual: Network Setup Troubleshooting. Make sure there is no problem, then click Next again on the screen in 8.

10

When the Setup Completion dialog box appears, click Complete.

Install the Software (Information)

1

Click Next.

Follow any on-screen instructions to proceed with the software installation.

- Important Information for the Installation

Necessary Information for the User Registration

The product serial number is required when registering the product. The serial number is located inside the machine (as shown in the illustration).

Caution

If the power is on, the FINE Cartridge Holder will move when the Scanning Unit (Cover) (A) is opened.

Caution

The User Registration screen will only be displayed when Europe, Middle East, Africa is selected on the Select Your Place of Residence screen.

If the Extended Survey Program screen appears

If you can agree to Extended Survey Program, click Agree.

If you click Do not agree, the Extended Survey Program will not be installed. (This has no effect on the machine's functionality.)

2

Click Exit to complete the installation.

If Restart is displayed, follow the instruction to restart the computer.

3

Solution Menu starts automatically.

Caution

Remove the Setup CD-ROM and keep it in a safe place.
The buttons displayed on Solution Menu may vary depending on the country or region of purchase.

- Using the Machine from Additional Computers

Now that the wireless connection of the machine is complete, it can be used from additional computers on the same network.

Install software including the drivers on the computer from which you want to use the machine. Other settings are not required.

For the software installation procedure, refer to [ How to perform the wireless LAN setup so that other computers can share the same printer (Windows) ]

A: Computer from which the machine can be used currently

B: Additional computers on the same network

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