Problems Receiving Faxes

In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.

Printing a Document in Memory

If the machine was not able to send a fax or print a received fax, it stores the unsent or unprinted fax in its memory. If an error occurred during a fax transmission, the document is not stored in memory. You can print a list of stored documents (the memory list) or print a specified document.

- Printing a Memory List or Specified Document in Memory

1. Load paper.

Refer to [ Loading Paper ]

2. Press the FAX button, then press the right Function button.

The memory reference screen is displayed.

3. Print a specified document or memory list.

(1) Use the button to select Print memory list, then press the OK button.

(2) Use the button to select Yes, then press the OK button.

The memory list stored in memory is printed.

(1) Use the button to select Print specified document, then press the OK button.

(2) Use the button to select the transaction number of the document you want to print, then press the OK button.

The date and time of transaction and fax/telephone number, the transaction number, and the color information are displayed on a list screen of documents stored in memory.

A: Date and time of transaction and fax/telephone number

B: Transaction number (TX/RX NO.)

A transaction number from 0001 to 4999 indicates a document being sent.

A transaction number from 5001 to 9999 indicates a document being received.

C: Color information

(3) Use the button to select Yes or No, then press the OK button.

If you select Yes, only the first page of the document will be printed. If you select No, all pages of the document will be printed.

To print other documents, repeat the procedure from steps 2 and 3.

- Printing All the Documents in Memory

1. Load paper.

Refer to [ Loading Paper ]

2. Press the FAX button, then press the right Function button.

The memory reference screen is displayed.

3. Use the button to select Print all received documents, then press the OK button.

4. Use the button to select Yes, then press the OK button.

Deleting a Document in Memory

- Deleting a Specified Document in Memory

1. Press the FAX button, then press the right Function button.

The memory reference screen is displayed.

2. Use the button to select Delete specified document, then press the OK button.

3. Use the button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button.

4. Use the button to select Yes, then press the OK button.

To delete other documents, repeat the procedure from steps 3 and 4.

- Deleting All the Documents in Memory

1. Press the FAX button, then press the right Function button.

The memory reference screen is displayed.

2. Use the button to select Delete all documents in memory, then press the OK button.

3. Use the button to select Yes, then press the OK button.

Saving a Document in Memory to a Memory Card/USB Flash Drive

You can save sent/received faxes on a memory card or a USB flash drive as PDF files using the Operation Panel of the machine.

1. Press the FAX button, then press the right Function button.

The memory reference screen is displayed.

2. Insert the USB flash drive into the Direct Print Port or the memory card into the Card Slot.

3. Use the button to select Save specified document or Save all documents, then press the OK button.

4. Use the button to select the destination, then press the OK button.

All the documents are saved on the selected destination.

Proceed to step 5.

5. Use the button to select the transaction number (TX/RX no.) of the document you want to save, then press the OK button.

The specified document is saved.

To save other documents, repeat step 5.

6. Press the Back button or Stop button.

You can import faxes saved on a memory card to the computer using the Card Slot on the machine.

You can import faxes saved on a USB flash drive to the computer.

After saving faxes, connect the USB flash drive to the computer, then import the data using Windows Explorer.

Check the Included Items

Check that all the items shown below are included in the box.

A: FINE cartridges (Color Black)

B: Power cord

C: Telephone line cable

D: Setup CD-ROM (containing the drivers, applications and on-screen manuals)

E: Manuals Other documents

Remove the Protective Material

1

Remove all the protective materials and orange tape from the outside of the machine.

2

Open the Paper Output Tray (A).

3

Lift the Scanning Unit (Cover) (B) and fix it with the Scanning Unit Support (C).

Close the Document Cover (D) and lift it with the Scanning Unit (Cover).

4

Remove the orange tape (E) carefully.

The protective material (F) is removed along with the orange tape.

5

Lift the Scanning Unit (Cover) slightly (1) and fold the Scanning Unit Support (2), then gently close the Scanning Unit (Cover) (3).

Connect the Telephone Line

1

Connect the machine with a　telephone line using the supplied　telephone line cable (A).

When using as a fax only:

-⋗ Go to [ Turn the Power On ]

2 Only when connecting a telephone:

Remove the Cap (B) (1), then connect a telephone with the telephone line cable (2).

Turn the Power On

1

Insert the power cord into the connector on the left side of the machine and into the wall outlet.

2

Press the ON button (B) to turn on the machine.

3

Use the or button (C) on the Operation Panel to select the language for the LCD (Liquid Crystal Display) (D), then press the OK button.

4

Make sure that the above screen is displayed and go to the next step.

- Turning the power off

Be sure to follow the procedure below.

1. Press the ON button (A) to turn off the machine.

2. Make sure that all the lamps on the Operation Panel are not lit.

Operating noise may continue for up to 30 seconds until the machine turns off.

Install the FINE Cartridges

1

Lift the Scanning Unit (Cover) (A) and fix it with the Scanning Unit Support (D).

Close the Document Cover (E) and lift it with the Scanning Unit (Cover).

2

Make sure that the FINE Cartridge Holder (H) moves to the installation position.

3

Follow the next procedure to insert the Black and Color FINE Cartridges into their corresponding slots and .

4

Open the Ink Cartridge Locking Cover on the right side.

Pinch (I) firmly and pull up the cover.

5 Remove the Black FINE Cartridge from its package.

6 Pull the orange protective tape (J) in the direction of the arrow and remove it carefully.

7

Place the Black FINE Cartridge into the right slot .

8

Push down of the Ink Cartridge Locking Cover until you hear a click to close it completely. View the Ink Cartridge Locking Cover straight on and check that it is locked correctly (not at an angle).

9

Insert the Color FINE Cartridge into the left FINE Cartridge Holder in the same way as the Black FINE Cartridge.

10

Lift the Scanning Unit (Cover) slightly (1) and fold the Scanning Unit Support (2), then gently close the Scanning Unit (Cover) (3).

11

Make sure that the LCD changes as shown in the illustration and go to the next step.

Load Paper

1

Open the Paper Support (A).

2

Move the Paper Guides (B) to both edges.

3

Load paper in the center of the Rear Tray (C).

Load paper in portrait orientation with the printing side facing up.

4

Slide the left and right Paper Guides against both edges of the paper.

Make sure that the height of the paper stack does not exceed the line (D).

Set Up for Fax Reception

The following four modes are available for receiving faxes. Select a receive mode according to your needs. You can change the receive mode any time.

- Intended Use

-⋗ TEL priority mode

Voice calls cannot be received unless a telephone is connected.

-⋗ FAX priority mode

-⋗ FAX only mode

-⋗ DRPD

- Responses to Calls in Each Mode

- When a fax call arrives:

While the telephone's ringtone sounds, pick up the handset. When the fax reception starts, replace the handset.

If an answering machine is connected, the fax is received automatically.

- When a voice call arrives:

While the telephone's ringtone sounds, pick up the handset to answer the call.

- When a fax call arrives:

The telephone's ringtone sounds. The fax is received automatically.

- When a voice call arrives:

While the telephone's ringtone sounds, pick up the handset to answer the call.

When it switches to the machine's ringtone, pick up the handset and press the Stop button to answer the call.

- When a fax call arrives:

The fax is received automatically.

- When a voice call arrives:

The call cannot be answered.

- When a fax call arrives:

The telephone's ringtone sounds.

The fax is received automatically when the machine detects the fax ring pattern.

- When a voice call arrives:

The telephone continues to ring.

Pick up the handset to answer the call.

1

Press the FAX button (A).

The fax standby screen is displayed.

2

Press the FUNCTION button (B), then select a receive mode using the or button (C).

3

Press the OK button.

The fax standby screen returns.

For the basic connection of the machine, refer to [ Prepare the Machine ]. This guide describes other typical connections.

The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.

Connecting Various Lines

These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.

- Connecting to an Internet Telephone

(A) Digital Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) WAN (Wide Area Network)

(D) Broadband router compatible with Internet Telephone

(E) Computer

(F) Telephone or answering machine

(G) LAN (Local Area Network)

(H) TEL

(I) LINE

* Port configurations and names may vary depending on the product.

- Connecting to an xDSL

(A) Digital Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) Computer

(D) Telephone or answering machine

- Connecting to an ISDN Line

For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

Setting the Telephone Line Type

Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.

1. Display the Telephone line type screen.

(1) Press the Setup button.

(2) Select Device settings , and press the OK button.

(3) Select FAX settings, and press the OK button.

(4) Select FAX user settings, and press the OK button.

(5) Select Telephone line type, and press the OK button.

2. Select the telephone line type.

(1) Select the telephone line type.

Rotary pulse: Suitable for pulse dialing.

Touch tone: Suitable for tone dialing.

(2) Press the OK button.

3. Press the FAX button to return to the fax standby screen.

Loading Plain Paper / Photo Paper

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

2. Load paper.

(1) Open the Paper Support, and open the support as an extension.

(2) Open the Paper Output Tray gently.

(3) Slide the Paper Guides (A) to open them, and load the paper in the center of the Rear Tray WITH THE PRINT SIDE FACING YOU.

(4) Slide the Paper Guides (A) to align them with both sides of the paper stack.

Do not slide the Paper Guides too hard. The paper may not be fed properly.

Loading Documents in the ADF

You can load documents to copy, fax, or scan in the ADF.

1. Make sure that any original has been removed from the Platen Glass.

2. Load a document in the ADF.

(1) Open the Document Tray.

(2) Insert the document in the Document Tray until you hear a beep sound.

Load the document WITH THE SIDE TO SCAN FACING UP in the Document Tray.

(3) Adjust the Document Guides to match the width of the document.

Do not slide the Document Guides too hard. The document may not be fed properly.

This section describes the operation to receive a fax with the machine depending on the receive mode. This section also describes the operation to print documents stored in the memory of the machine such as when ink or paper runs out.

Preparing for Receiving a Fax

Prepare for receiving a fax according to the following procedure.

1. Make sure that the power is turned on.

2. Make sure of the receive mode setting.

(1) Press the FAX button.

(2) Confirm the receive mode.

3. Load paper.

See [ Loading Paper ]

Here we make sure that plain paper is loaded in the Rear Tray.

4. Specify the paper settings as necessary.

(1) Press the left Function button to select FAX menu.

(2) Select FAX paper settings , and press the OK button.

(3) Use the , , or button to select the page size and media type.

(4) Press the OK button.

Received faxes will be printed on the paper of the selected size and type.

Receiving a Fax

Depending on the selected receive mode, the receive operation varies.

- When TEL priority mode is selected:

When the call is a fax:

The telephone will ring when a call incomes.

(1) Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.

The machine will receive the fax.

- When the call is a voice call:

The telephone will ring when a call incomes.

(1) Pick up the handset, and talk on the telephone.

- When FAX priority mode is selected:

When the call is a fax:

The telephone will ring when a call incomes.

The machine will receive the fax automatically.

When the call is a voice call:

The telephone will ring when a call incomes.

When the machine detects a voice call, the machine will ring.

(1) Pick up the handset, and press the Stop button to talk on the telephone.

- When FAX only mode is selected:

When the call is a fax.

The machine will receive the fax automatically.

- When DRPD or Network switch is selected:

When the call is a fax:

The telephone will ring when a call incomes.

The machine will receive the fax automatically when the fax ring pattern is detected.

When the call is a voice call:

The telephone will ring when a call incomes.

When the machine does not detect the fax ring pattern, the telephone will continue ringing.

(1) Pick up the handset, and talk on the telephone.

Receiving a Fax Temporarily in the Memory of the Machine (Memory Receiving)

If the machine was not able to print a received fax, the machine stores the unprinted fax temporarily in its memory (memory receiving). An unsent fax is also stored in the memory. If an error occurred when sending a fax, it is not stored.

When a fax is stored in the memory, the In Use/Memory lamp lights and the message "Received in memory." appears on the LCD.

If the machine receives a fax under one of the following conditions, the machine will automatically store the received fax in its memory.

Replace the empty FINE Cartridge. The fax in memory will be automatically printed.

Load the paper and press the OK button. The fax in memory will be automatically printed.

Load paper of the same size as selected for Page size, and press the OK button. The fax in memory will be automatically printed.

Select A4, 8.5"x11" (LTR), or 8.5"x14" (Legal) for Page size.

See [ Preparing for Receiving a Fax ]

Select Plain paper for Type.

See [ Preparing for Receiving a Fax ]

Press the FAX button to resume printing of the fax.

Printing Documents in the Memory

You can print all documents in memory at once or select a document for printing on the Memory reference screen. You can also save the documents on the memory card or USB flash drive.

This section describes the procedure to print all the received documents in the memory.

1. Load paper.

See [ Loading Paper ]

Here we make sure that plain paper is loaded in the Rear Tray.

2. Specify the paper settings as necessary.

If a page size other than A4, 8.5"x11" (LTR), or 8.5"x14" (Legal), or a media type other than Plain paper is selected, faxes or reports cannot be printed. Confirm or change the paper settings.

See [ Preparing for Receiving a Fax ]

3. Display the Memory reference screen.

(1) Press the FAX button, and press the right Function button to select Memory ref.

4. Print all the received documents in the memory.

(1) Select Print all received documents, and press the OK button.

(2) Select Yes, and press the OK button.

The machine starts printing documents in the memory one by one.

(3) To delete the printed document, select Yes.

To keep the document in the memory, select No.

(4) Press the OK button.