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PowerShot SX720 HS Support
FAQ and troubleshooting

Sending Images from a Camera to an Android Smartphone via NFC Connection

Content Id: 8202803900


Using an NFC-compatible Android™ smartphone (OS version 4.0 or later) simplifies the process of installing Camera Connect and connecting the devices via NFC.

Operation once the devices are connected via NFC varies depending on the camera mode (if the camera is off or in Shooting mode, or if the camera is in Playback mode) when the devices are touched together.

Caution

In the text, the operation instructions that begin with this illustration are for smartphones. The operation instructions that begin with this illustration are for cameras.
For convenience in this article, Android™ smartphones, tablets, and other compatible devices are collectively referred to as "smartphones".
When using NFC, keep the following points in mind.

 - If your Camera Connect version is 2.7.10 or later, check the Android OS version of your smartphone. If the version is 10.0 or later, you cannot connect to the camera using NFC functionality.

 - Avoid strong impact between the camera and smartphone. This may damage the devices.

 - Depending on the smartphone, the devices may not recognize each other immediately. In this case, try holding the devices together in slightly different positions. If a connection is not established, keep the devices together until the camera screen is updated.

 - If you try to connect while the camera is off, a message will be displayed on your smartphone to ask you to turn the camera on. Touch and try again after the camera is turned on.

 - Do not place other objects between the camera and smartphone. Also, note that camera or smartphone covers or similar accessories may block communication.

Here, instructions are given using PowerShot SX420 IS as an example. The position and shape of the operation buttons, the screens displayed, and the settings will differ depending on your device model.

Caution

Connections require that a memory card be in the camera.
Depending on the condition of the network you are using, it may take a long time to send movies. Be sure to keep an eye on the battery level.
The supported image quality varies depending on the smartphone you are using. For details, refer to the smartphone user manual.

Checking the OS Version and Installing Camera Connect

To connect the camera and smartphone via NFC, the Android™ OS version must be [4.0] or higher and Camera Connect must be installed.

The instructions below explain how to check the OS version and how to install Camera Connect.

Caution

Interface or functions of Camera Connect are subject to change, for application improvement or update. In such a case, features of Camera Connect may differ from sample screens or operation instructions in this explanation.
The text includes an example of a smartphone screen. The names of the settings, the displayed items and other elements may differ depending on your smartphone model or OS version. For details, refer to the user manual for your smartphone.

1. Check the OS environment on your smartphone.

You can check your Android™ OS version by accessing [Settings] ( ) [About Device] [Android Version] on your smartphone.

Caution

We recommend turning OFF sleep mode on your smartphone first.

2. Set [NFC Settings] to [ON] in [Settings] ( ) on your smartphone.

3. Access the [ ] tab on the menu screen, press the [ ], [ ] buttons, select [Wi-Fi Settings] in [Wireless Settings], and press [ ]. On the following screen, make sure that [NFC] is set to [On] ( ). If [NFC] is set to [Off], press the [ ], [ ] buttons and change the setting to [On].

Caution

With the default settings, [NFC] is set to [On].

4. Activate NFC on both devices and touch the N-Mark [ ] on the smartphone against the camera's N-Mark.

The camera's N-Mark is on the bottom surface.

If Camera Connect is already installed on your smartphone, proceed to [ Selecting and Sending Images on the Camera ] or [ Using a Smartphone to Send Images ].

Caution

Not all smartphones have an N-Mark [ ]. If your smartphone does not have an N-Mark, place the back of the smartphone against the N-Mark on the camera and search for a place where the connection can be established. For details, refer to the user manual for your smartphone.

5. Google Play™ will start automatically on the smartphone.

Once the Camera Connect download page is displayed, touch ( ) and start the installation.

6. An icon will appear on the screen when the installation of Camera Connect is complete.

The OS version check and the installation of Camera Connect are now complete.

Selecting and Sending Images on the Camera

Follow the instructions below if you wish to select images on the camera and send those images to a smartphone.

Also, when using this method to send images, make sure that the camera is in [Playback Mode].

Caution

The camera does not keep a record of smartphones you connect to via NFC in Playback mode.
You can preset images to transfer at your desired size.

Follow the steps below to select and send images on the camera.

1. Press the [ ] button.

The playback display appears.

2. Touch the N-Mark [ ] on the smartphone with Camera Connect installed against the camera's N-Mark.

Caution

If you touch the N-Mark without installing Camera Connect, Google Play™ starts automatically and the Camera Connect download page is displayed. In that case, download and install Camera Connect.

3. The camera screen changes.

Caution

With the default settings, the device name () is displayed.

To change the camera’s nickname, press the [ ], [ ] buttons to choose the [Nickname] field, press the [ ] button to display the keyboard, and then enter the desired nickname. After you have finished entering the nickname, press the [ MENU ] button to return to the registration screen, press the [ ], [ ] buttons, choose [OK], and then press the [ ] button.
This nickname will be displayed on [Select a Device] screen when connecting to other devices via Wi-Fi.

4. Camera Connect is started on the smartphone and the devices are connected automatically.

Caution

When the camera is configured for connection, the following screen is displayed.

5. A list of images is displayed on the camera screen when the connection with the smartphone is established.

Press the [ ], [ ], [ ], [ ] buttons to choose an image to send and then press the [ ] button. [ ] is displayed.
To untag the image, press the [ ] button again. [ ] is no longer displayed.
Repeat this process to choose additional images.

Caution

The smartphone cannot be operated while image selection and sending procedures are performed on the camera.

6. After you finish choosing images, press the [MENU] button.

7. When the following screen is displayed, press the [ ], [ ] buttons to choose [OK], and then press the [ ] button.

8. Press the [ ], [ ] buttons to choose [Send], and then press the [ ] button to send the images to the smartphone.

To end the connection, press the [MENU] button, press the [ ], [ ] buttons on the confirmation screen to choose [OK], and then press the [ ] button. You can also use the smartphone to end the connection.

9. [Transfer completed] is displayed at the bottom of the screen after the image is sent.

The procedure for selecting and sending images from the camera is now complete.

Using a Smartphone to Send Images

Follow the instructions below if you wish to use your smartphone to check and send the images on the camera.

Also, when using your smartphone to send images, make sure that the camera is in [Shooting Mode] or in [Power OFF] mode.

Caution

Once the devices are connected, you can also shoot remotely and geotag your shots.
It's easy to reconnect to recent devices, which are listed in the Wi-Fi menu.

Follow the steps below to send images using your smartphone.

1. Make sure that the camera is off or in Shooting mode, and touch the N-Mark [ ] on the smartphone against the camera's N-Mark.

Caution

If you touch the N-Mark without installing Camera Connect, Google Play™ starts automatically and the Camera Connect download page is displayed. In that case, download and install Camera Connect.

2. The camera starts up automatically. (When the camera is in Shooting mode, the screen changes.)

Caution

With the default settings, the device name () is displayed.

To change the camera’s nickname, press the [ ], [ ] buttons to choose the [Nickname] field, press the [ ] button to display the keyboard, and then enter the desired nickname. After you have finished entering the nickname, press the [ MENU ] button to return to the registration screen, press the [ ], [ ] buttons, choose [OK], and then press the [ ] button.
This nickname will be displayed on [Select a Device] screen when connecting to other devices via Wi-Fi.

3. Camera Connect is started on the smartphone and the devices are connected automatically.

Caution

When the camera is configured for connection, the following screen is displayed.

4. When connecting a smartphone for the first time, the following screen will be displayed on the camera. Press the [ ], [ ] buttons to choose [Yes], and then press the [ ] button.

You can now use the smartphone to browse, import, or geotag images on the camera or shoot remotely.

Caution

Once you have registered a smartphone, you can change the privacy settings for it on the camera.

5. The following screen is displayed.

6. The following screen is displayed when the connection with the smartphone is established.

The following procedure up to step 11 describes the operation on a smartphone.

7. Touch [Images on camera] in Camera Connect.

8. Touch the menu key [ ] at the bottom of the screen.

9. When the selection screen appears, select the images you wish to send (save) ( ) and then touch [Save] ( ) on the bottom right side of the screen to send the selected images to the smartphone.

10. When the images have been transferred, touch the home button on the top left to return to the menu screen.

11. To end the connection, touch the icon [ ] on the top right, and then touch [Yes] on the confirmation screen.

12. When the connection with the smartphone ends, the screen below is displayed on the camera. Choose [OK] and press the [ ] button.

The procedure for sending images with a smartphone is now complete.

* Android™ and Google Play™ are trademarks of Google Inc.

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