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PIXMA MG5660 Support
FAQ and troubleshooting

Cloud printing from a smartphone or tablet device

Content Id: 8202071400


Using the Cloud functionality of the printer, you can print data that is uploaded to the Cloud services (such as Canon iMAGE GATEWAY and Evernote).

For Cloud printing from a smartphone or tablet device, follow the procedures explained below.

Checking the printer environment

To use the Cloud, the printer needs the following environment.

The printer must be connected to the Internet.

If the printer is connected to a PC only via a USB cable, the Cloud cannot be used.

Caution

Connect the printer to an access point or router that is connected to the Internet, as shown below.

If the printer is unable to connect to the access point or router, refer to [ Wireless LAN connection of your printer to an access point ] and connect the printer to the access point.

* To use those services on the intranet, open Port 5222 (both on the PCs and the intranet).

Preparing the items required

For Cloud printing from a smartphone, tablet device, or other types of PDA, you need to register the printer to Canon Inkjet Cloud Printing Center.

Prepare the following:

a) Your e-mail address

Your e-mail address will be used for the account information to log in to Canon Inkjet Cloud Printing Center.

b) Smartphone, tablet device, or other types of PDA

Using a smartphone, tablet device, or other types of PDA, you will register the printer to Canon Inkjet Cloud Printing Center.

Caution

The smartphone, tablet device, or other types of PDA must be connected to the Internet (including via the 3G line).

Setting up the printer

Register your printer to Canon Inkjet Cloud Printing Center in three steps below.

Step 1: Print the printer registration ID and URL.

Step 2: Visit the printed URL, and enter your account information (your e-mail address, etc.).

Step 3: You will receive the e-mail to the entered address. Visit the URL given in the received mail, and register your printer.

Step 1: Print the printer registration ID and URL.

(1) Power on the printer.

(2) In the HOME menu of the printer, select [ Setup ].

(3) Select [ Web service setup ]. and press [ OK ].

(4) Select [ Web service connection setup ] and press [ OK ].

(5) Select [ IJ Cloud Printing Center setup ] and press [ OK ].

(6) Select [ Register with this service ] and press [ OK ].

(7) At the following message, select [ Yes ] and press [ OK ].

(8) At the message for selecting the language for printing, select a desired language.

(9) Follow the instructions displayed in the window, and print the URL of the authentication site and the Printer registration ID

Set A4 size or Letter size plain paper and select [OK].

The authentication URL and printer registration ID will be printed.

Caution

The printout will be used in the later process of registration.

Caution

The operation to complete the registration should be done within 60 minutes.

Step 2: Visit the printed URL, and enter your account information (your e-mail address, etc.).

Caution

Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly.

(1) Using a PC or other types of PDA, enter the printed URL.

(2) On the Login screen, select [ Create new account ].

(3) Enter your e-mail address and printer registration ID, and select [ OK ].

The registration page URL is sent to the e-mail address entered.

Caution

There are character restrictions for the e-mail address, as shown below.

- You can use up to 255 alphanumeric characters consisting of single-byte characters and symbols (!$'*/^_{}|~.-@).

- Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.

If you registered a different e-mail address by mistake, you can cancel the registration by going to the printer's Home screen and selecting [ Setup ] (or by pressing the Setup button on the operation panel) -⋗ [ Web service setup ] -⋗ [ Connection setup ] -⋗ [ IJ Cloud Printing Center setup (IJCloudPrintingCtr) ] -⋗ [ Delete from this service ].
You may not be able to receive the notification if you are using a spam filter. If you have a setting to receive only the e-mails from certain domains, be sure to change the setting to allow receiving e-mails from "noreply@mail.cs.c-ij.com". There will be no error display even if you could not receive the e-mail because of the spam filter setting or if you entered an incorrect e-mail address.

Step 3: Visit the URL given in the received mail and complete the registration.

(1) The mail shown below will be sent to your e-mail address you entered in Step 2. Click on the given URL.

Caution

Depending on your mailer settings, the received mail may be automatically sorted into a box other than your inbox.

If the mail is not found in your inbox, check the other boxes.

(2) In the [ License agreement ] and [ Privacy statement ] windows of Canon Inkjet Cloud Printing Center, read the statements, and select [ Agree ] if you agree.

(3) In the user information entry screen, enter your [ Password ], and select [ Next ].

Caution

There are character restrictions for the Password, as shown below.

- The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;⋖=⋗?@[\]^_`{|}~). (Alphabets are case-sensitive)

(4) Enter the [ User name ].

Caution

The User name entry field has the following character restrictions:

- The password needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;⋖=⋗?@[\]^_`{|}~). (Alphabets are case-sensitive)

(5) Set [ Time zone ] and select [ Next ].

(6) Enter the [ Security code ] and select [ Done ].

Caution

The Security code entry field has the following character restrictions:

- Single-byte numbers

(7) The registration is complete. A registration completion message is displayed.

Select [ OK ], and you will see the login screen.

To perform Cloud printing, log in to Canon Inkjet Cloud Printing Center by entering the e-mail address and password that you registered.

Printing from the Cloud

Visit and log in to Canon Inkjet Cloud Printing Center (http://cs.c-ij.com/) from your smartphone, tablet device, or other types of PDA, and select the application software. Then, perform printing.

Caution

The application software cannot be started from a PC. From a PC, only the printer registration and settings can be done.

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