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PIXMA MX870 Office Support
FAQ and troubleshooting

Cleaning the Pad in the Cassette

Content Id: 8200246000


Solution

If the Pad in the Cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the Pad in the Cassette.

You need to prepare: cotton swab

1.Pull out the Cassette from the machine, and remove all the papers.

2.Clean the Pad (A) sideways with a moistened cotton swab.

(A) Pad

Caution

After cleaning the smeared Pad, dry it completely.
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