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PowerShot G3 X Support
FAQ and troubleshooting

[Unidentified Image] message is displayed, and the image will not play back.

Content Id: 8201759500


Solution

Errors in image playback may occur as a result of the following problems.

・Image format is unsupported

・Image data is corrupt

・Image was edited or renamed on a computer

・Image was shot with another camera

・Image was written back to the camera without using CameraWindow*

* CameraWindow is software used to import images and change camera settings. You can install CameraWindow from the bundled CD, or by downloading it from the Canon website.

DisplayMessage
Unidentified Image
Incompatible JPEG
Image too large.
Cannot play back MOV
Cannot play back MP4
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