Close
Issue
The port to be used has a problem.
Cause and solution
The port to be used is not selected properly.
Perform the following procedure.
1. Display the [Printers and Faxes] folder or the [Printers] folder.
From the [Start] menu, select [Settings] ⋗ [Printers].
From the [Start] menu, select [Printers and Faxes].
From the [Start] menu, select [Control Panel], and then click [Printers and Other Hardware] ⋗ [Printers and Faxes].
From the [Start] menu, select [Control Panel], and then click [Printer].
2. Right-click the icon for this printer, then select [Properties] from the pop-up menu.
3. Display the [Ports] sheet (1), then make sure that the port to be used is selected properly (2).
Select the appropriate one, then click [OK].
Uninstall the printer driver and install it again. [Uninstalling the Printer Driver] [Installing the Printer Driver]
Cause and solution
You changed the IP address. (If the printer and computer are connected by a LAN cable)
If you changed the IP address, see [After Changing the IP Address (Changing the Port)] and set the port anew.
Cause and solution
You are using Windows Vista and using Standard TCP/IP Port created by "Manual Setup". (If the printer and computer are connected by a LAN cable)
If you are using Windows Vista, you cannot print using Standard TCP/IP Port created by "Manual Setup"*. See the following and perform "Auto Setup" after uninstalling the printer driver.
* Other than the Standard TCP/IP Port created by "Auto Setup".
[If the Printer and Computer Are Connected by a LAN Cable (Auto Setup)]