FAQ and troubleshooting

The Message <Specified Paper Different from Set Paper> Appears in the Printer Status Window

Content Id: 8100074400

Issue

The message appears in the Printer Status Window.

Cause and solution

The size of the loaded paper and the specified settings are different from each other.

Examples of printing from the paper cassette:

A. The Size of the Loaded Paper	B. [Output Size]*1	C. [Register Paper Sizes]*2	Printer Operation
A5	A4	A5	Because the settings for B and C are different from each other, the message appears, and printing is paused.
A4	A4	A5

*1 The setting located in the [Page Setup] sheet
*2 The setting located in the [Cassette Settings] dialog box in the Printer Status Window

Examples of printing from the multi-purpose tray:

A. The Size of the Loaded Paper	B. [Output Size]*	C. Setting for [Output Size]* for the Previous Job	Printer Operation
A4	A4	A5	Because the settings for B and C are different from each other, the message appears, and printing is paused.
A5	A4	A5

*The setting located in the [Page Setup] sheet

If the message appears, perform the following procedures.

If you want to print paper of the size specified for [Output Size]

- Printing from the paper cassette: Load the appropriate paper [Loading Paper in the Paper Cassette], then specify the appropriate paper size for [Register Paper Sizes]. [To Register the Paper Size for the Paper Cassette]

- Printing from the multi-purpose tray: Load the appropriate paper. [Loading Paper in the Multi-purpose Tray]

If you want to print the currently loaded paper

Click [ ] (Resolve Error) in the Printer Status Window.

"Was this helpful?"

Yes.It solved my issue

It covered my problem, but the solution didn't work for me

The information on the page is hard to understand

It has nothing to do with my issue

Submit