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Issue
The USB connection has a problem.
Cause and solution
The USB cable is not connected properly.
Make sure that the printer and computer are connected with the USB cable properly. [If You Want to Connect the Printer and Computer with a USB Cable]
Cause and solution
An inappropriate USB cable is being used.
Use a USB cable with the following symbol.
Caution
The USB interfaces appropriate for this printer are as follows. For more details, contact your local authorized Canon dealer.
- USB 2.0 Hi-Speed/USB Full-Speed (USB1.1 equivalent)