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LASER SHOT LBP3370 Support
FAQ and troubleshooting

Precautions for Handling Toner Cartridges

Content Id: 8100113900


Solution

A toner cartridge consists of light-sensitive components and intricate mechanical components. Handling the toner cartridge without due care may lead to damage to the toner cartridge or deterioration in print quality. Be careful of the following points when removing or installing the toner cartridge.

Caution

When you take the toner cartridge out of the printer for servicing the printer, place the toner cartridge into the original protective bag, or wrap it with a thick cloth immediately.
Do not expose the toner cartridge to direct sunlight or strong light.
Do not jolt the toner cartridge memory (A) or bring it near a magnetic field. This may result in damage to the cartridge. Print quality may deteriorate if you touch or damage the photosensitive drum inside the toner cartridge. Be sure not to touch or open the drum protective shutter (B).

Be careful not to hold or touch areas that are not specified in this procedure, such as the electrical contacts (C). This may result in damage to the cartridge.

When handling a toner cartridge, hold it properly as shown in the figure and handle it with the arrowed side facing up. Do not place it vertically or upside-down.

Do not attempt to disassemble or modify the toner cartridge.
Condensation may form in and on a toner cartridge if it is brought into an environment that exposes it to sudden changes in temperature and/or humidity. If you move the toner cartridge to a location that is warmer or has higher humidity, leave the cartridge in the new location for 2 hours or longer without opening the protective bag to allow it to adjust to the new temperature.
Be sure to use a new toner cartridge before the expiration date indicated on the package.
Keep the toner cartridge away from products that generate magnetic waves, such as a display or computer.
A toner cartridge is a magnetic product. Keep the toner cartridge away from products that may be damaged by magnetic waves, such as a floppy disk or disk drive. This may lead to damage to data.
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