FAQ and troubleshooting

Dynamic Installation

Content Id: 8100114100

Solution

If you are using a printer connected to a network using TCP/IP protocol, you can automatically search for its printer port. To install the printer driver by dynamic installation, follow the procedure below.

Caution

You can search only for printers in the same subnet as your computer.

Caution

If you are using a local printer or a printer connected to a network using a protocol other than TCP/IP, see [Standard Installation].

1. Insert the Software CD-ROM into the CD-ROM drive ⋗ wait for the installation process to start.

If nothing happens, double-click the [My Computer] icon ⋗ the CD-ROM drive icon ⋗ the [MInst.exe] icon to start the installation process.

If the [AutoPlay] dialog box appears, click [Run MInst.exe].

If Windows Explorer opens, double-click the [MInst.exe] icon.

If nothing happens, on the [ ] (Start) menu, click [Computer] ⋗ double-click the CD-ROM drive icon.

If you cannot find the [MInst.exe] icon on your CD-ROM:

1-1. Double-click the following folders: [PCL] or [UFRII] ⋗ [uk_eng] ⋗ [32BIT].

1-2. Double-click the [Setup.exe] icon to start the installation process ⋗ proceed to step 4.

Caution

Depending on the software or the operating system you are using, a screen for selecting the language to be used for the installer may be displayed before installing.

2. On the CD-ROM Setup screen, click [Installation].

3. Select the Printer Driver from the list ⋗ click [Install].

If you select multiple drivers to be installed, the drivers are installed in sequence.

Caution

Depending on the printer model you are installing, the options displayed in this screen may vary.

Depending on the printer model you are installing, the license agreement screen may be displayed after step 3. If so, proceed to step 5 ⋗ step 4 ⋗ step 6.

4. Click [Next].

5. Read the license agreement carefully. If you agree to the terms, click [Yes].

6. Select [Search for Network Printers to Install] ⋗ click [Next].

Caution

To search for printers in sleep mode on the network, select [Reactivate Printers in the Sleep Mode and Search].

If you have installed Canon Driver Information Assist Service and are using an operating system equipped with Windows Firewall, when the following message box is displayed, click [Yes] or [No].

- If you select [Yes], Windows Firewall will be configured to unblock the connection for Canon Driver Information Assist Service, so that you can set up the printer configuration automatically or use the Job Accounting feature.

- If you select [No], you cannot use Canon Driver Information Assist Service.

7. Select [PCL5e/5c Printer Driver] or [PCL6 Printer Driver] ⋗ click [Next].

Caution

Depending on the printer you are using, this dialog box is not displayed. In this case, proceed to step 8.

8. Click [Next].

If the required drivers have already been installed using the installer, the following screen is displayed. Select an option under [Process to Install Printer Driver] ⋗ click [Next].

[Process to Install Printer Driver]

- [Add Printers and Update Existing Drivers]: You can install a new driver and update existing drivers simultaneously.

- [Add Printers]: You can add a new driver without affecting existing drivers.

If you want to install the Canon Driver Information Assist Service together with the printer driver, also select [Canon Driver Information Assist Service].

Caution

If you are using a shared printer in the Print Server (Point and Print) environment, it is necessary to install the Canon Driver Information Assist Service in the server PC in order to set up the printer configuration automatically or to use the Job Accounting feature.

If the Canon Driver Information Assist Service is already installed on your computer, [Canon Driver Information Assist Service] does not display.

If you are using an operating system equipped with Windows Firewall, when the following message box is displayed, click [Yes] or [No].

- If you select [No], you cannot use Canon Driver Information Assist Service.

9. Select the printer driver(s) you want to install from [Printer List] ⋗ click [Add].

If you want to select all the printer drivers found, click [Select All].

The printer driver(s) you selected is added to [Printer List for Driver Installation].

Caution

If you are using Windows Vista, you can switch between tabs for displaying IPv4 and IPv6 devices.

You can also add a printer driver to [Printer List for Driver Installation] by double-clicking the printer driver under [Printer List].

To delete a printer driver that you do not want to install from [Printer List for Driver Installation], select the appropriate printer driver ⋗ click [Remove].

10. Check that the printer driver(s) you want to install is selected in [Printer List for Driver Installation].

11. If you want to change the printer name, or set the printer as the default printer, select [Set Printer Information] ⋗ click [Next].

If you do not want to change these settings, click [Next] ⋗ skip to step 13.

12. Enter a printer name in [Printer Name], or select [Set as Default] ⋗ click [Next].

Caution

If you want to specify shared printer settings, or are installing an alternate driver in Windows 2000/XP/Server 2003, select [Use as Shared Printer]. For instructions on how to specify detailed settings for a shared printer, see step 2 of [Installing the Printer Driver on the Print Server (Computer)].

13. Verify the installation settings ⋗ click [Start].

14. After the files are copied, click [Next].

Depending on the printer model you are installing, this screen may not be displayed. If so, proceed to step 15.

15. Click [Restart] or [Exit] to finish the installation.

The printer icon is displayed in the [Printers] folder. The driver is now installed.

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