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LASER SHOT LBP3370 Support
FAQ and troubleshooting

The Message <41 CHK PAPER SZE> Appears in the Display on the Control Panel

Content Id: 8100108700


Issue

The message <41 CHK PAPER SZE> appears in the display on the control panel.

Cause and solution

The size of the paper loaded in the multi-purpose tray or paper cassette is different from the setting for TRAY PAPER SIZE, CASSETTE1 SIZE, or CASSETTE2 SIZE specified from the computer or control panel.

Match the size specified in TRAY PAPER SIZE, CASSETTE1 SIZE, or CASSETTE2 SIZE and the size of the loaded paper, and then press [Online].

Cause and solution

You are using UFR II Printer Driver, and you loaded custom paper of its long edges 215.9 mm or less and printed when TRAY PAPER SIZE, CASSETTE1 SIZE, or CASSETTE2 SIZE in the FEEDER MENU options in the SETUP menu was set to MIXED SIZE.

Load the paper in landscape orientation, then print again.

Cause and solution

CHK PAPER SIZE in the USER MAIN. options in the SETUP menu is set to OFF.

Set CHK PAPER SIZE to ON, then print again. [Specifying the Setting for CHK PAPER SIZE]

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