Auckland, New Zealand - 17 January 2022: Due to the ongoing global shortage of semiconductor components, Canon is currently experiencing challenges in procuring specific electronic components that are used in the consumable products* for our multifunctional devices (MFD).
To ensure you are able to continue printing and enjoy a continuous and reliable supply of consumables, we have chosen to supply consumable products without the electronic component until normal supply resumes.
While your ability to print and the print quality are unaffected, certain ancillary functions such as detecting remaining toner level may be affected. For information regarding the potential effects of using our consumables without these electronic components, please click here.
*Affected products are toner products for certain models of imageRUNNER ADVANCE and imageRUNNER series multifunctional devices (MFD) only. Ink cartridges for inkjet printers (PIXMA and MAXIFY) and toner cartridges for laser beam (imageCLASS) printers are not affected.